Purchase Intention of Males and Females Through Social Media

Chih-Chin Liang
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Chih-Chin Liang: National Farmosa University, Huwei, Taiwan

International Journal of Customer Relationship Marketing and Management (IJCRMM), 2017, vol. 8, issue 3, 1-17

Abstract: Social media use pervades daily life, leading to a dramatic transformation in communication styles. Three factors affecting purchase intentions through SM modified from technology acceptance model include experience (experience on purchasing through social media, perceived usefulness on purchasing through social media, perceived ease of use on purchasing through social media), company (corporate credibility, product/service information), and social (social influence on purchasing through social media, electronic word of mouth on purchasing through social media). Three hundred and thirty-two respondents (male: 171, female: 161) from Taiwan were surveyed using a structure questionnaire. Analysis results indicate that significantly influence shopping intention with respect to social media. Additionally, males and females differ in purchasing intention. Social influence affects purchase intention for females, but not for males. Product/service information affects social influence for females, but not for males.

Date: 2017
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International Journal of Customer Relationship Marketing and Management (IJCRMM) is currently edited by Riyad Eid

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