The Bank's Regional Director's Emotional Bias and the Bank's Performance

Yasmine Souissi, Mohamed Ali Azouzi and Anis Jarboui
Additional contact information
Yasmine Souissi: Faculty of Economic Science and Management, Sfax, Tunisia
Anis Jarboui: Higher Institute of Business Administration, Sfax, Tunisia

International Journal of Service Science, Management, Engineering, and Technology (IJSSMET), 2018, vol. 9, issue 3, 30-47

Abstract: This article tries to study the impact of the bank regional manager's emotional bias on the performance of Tunisian banks. This is by taking into account the mediating role of the decentralization of decision-making rights. For this purpose, an empirical study was carried out using a questionnaire as a data collection method and using a sample of 100 regionals directors of Tunisian banks. This article reflects an original approach, as it highlights the role of behavioral aspects in explaining the level of performance within the framework of the organizational architecture theory. In fact, the results show that the behavioral dimension is a central dimension in the organizational architecture.

Date: 2018
References: Add references at CitEc
Citations:

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 8/IJSSMET.2018070103 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jssmet:v:9:y:2018:i:3:p:30-47

Access Statistics for this article

International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) is currently edited by Ahmad Taher Azar

More articles in International Journal of Service Science, Management, Engineering, and Technology (IJSSMET) from IGI Global
Bibliographic data for series maintained by Journal Editor ().