Towards an E-Learning Support Strategy for the Retail Sector in South Africa

Jonathan M. Aspeling and Roger B. Mason
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Jonathan M. Aspeling: Cape Peninsula University of Technology, South Africa
Roger B. Mason: Cape Peninsula University of Technology, South Africa

International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 2020, vol. 15, issue 3, 1-18

Abstract: E-learning is of increasing importance in delivering flexible and distributed programmes for workforce skill development such as induction, product knowledge, systems compliance, and customer service. This research consists of a desktop exploratory review of e-learning concepts, policies, surveys, and a set of proposals and recommendations from research into e-learning in the retail sector. The article presents international and local experience, relevant post-school education and training policies and key variables and themes that impact on e-learning. Institutional approaches in supporting e-learning within different countries are also contrasted. The outcomes are general recommendations regarding the focus, alignment and integration of e-learning for the retail sector, with activities proposed to support e-learning.

Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jwltt0:v:15:y:2020:i:3:p:1-18

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