Online Learning System in Higher Education Institutions in Pakistan: Investigating Problems Faced by Students During the COVID-19 Pandemic

Farhana Tabassum, Nazia Akram and Muhammad Moazzam
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Farhana Tabassum: Faculty of Allied Health Sciences, The University of Lahore, Pakistan
Nazia Akram: Faculty of Allied Health Sciences, The University of Lahore, Pakistan
Muhammad Moazzam: Faculty of Allied Health Sciences, The University of Lahore, Pakistan

International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 2022, vol. 17, issue 2, 1-15

Abstract: Novel COVID‐19 caused turmoil in every domain of life around the globe. To halt the further spread of virus, preventive measures such as social and physical distancing has led the temporal cessation of all education institutions in numerous countries. To minimize disruption of teaching and learning process during epidemic, the Higher Education Commission (HEC) of Pakistan directed universities transition to an online learning system. The research paper explores deeply the problems faced by students in the current online education system introduced by various universities. A survey research method was employed and the data were collected through convenience sampling. The link of the semi-structured questionnaire was shared with 550 students enrolled in public and private universities in Lahore, Pakistan. The study brought to light the diversified problems such as lack of internet facility, load shedding, financial issues, ear pain due to prolong use of hand free/Bluetooth and unreliable results in assessments.

Date: 2022
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