Understanding the Impact of Individual Users’ Rating Characteristics on the Predictive Accuracy of Recommender Systems

Xiaoye Cheng (), Jingjing Zhang () and Lu (Lucy) Yan ()
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Xiaoye Cheng: Department of Operations and Decision Technologies, Kelley School of Business, Indiana University, Bloomington, Indiana 47405
Jingjing Zhang: Department of Operations and Decision Technologies, Kelley School of Business, Indiana University, Bloomington, Indiana 47405
Lu (Lucy) Yan: Department of Operations and Decision Technologies, Kelley School of Business, Indiana University, Bloomington, Indiana 47405

INFORMS Journal on Computing, 2020, vol. 32, issue 2, 303-320

Abstract: In this study, we investigate how individual users’ rating characteristics affect the user-level performance of recommendation algorithms. We measure users’ rating characteristics from three perspectives: rating value, rating structure, and neighborhood network embeddedness. We study how these three categories of measures influence the predictive accuracy of popular recommendation algorithms for each user. Our experiments use five real-world data sets with varying characteristics. For each individual user, we estimate the predictive accuracy of three recommendation algorithms. We then apply regression-based models to uncover the relationships between rating characteristics and recommendation performance at the individual user level. Our experimental results show consistent and significant effects of several rating measures on recommendation accuracy. Understanding how rating characteristics affect the recommendation performance at the individual user level has practical implications for the design of recommender systems.

Keywords: recommender systems; predictive accuracy; rating characteristics; rating value; rating structure; network embeddedness (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:inm:orijoc:v:32:y:2020:i:2:p:303-320

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