Integrating User Preferences and Real-Time Workload in Information Services

Prabhudev Konana (), Alok Gupta () and Andrew B. Whinston ()
Additional contact information
Prabhudev Konana: Department of MSIS, College and Graduate School of Business, The University of Texas at Austin, Austin, Texas 78712
Alok Gupta: Department of Operations and Information Management, 368 Fairfield Road, U-41 IM, University of Connecticut, Storrs, Connecticut 06269
Andrew B. Whinston: Department of MSIS, College and Graduate School of Business, The University of Texas at Austin, Austin, Texas 78712

Information Systems Research, 2000, vol. 11, issue 2, 177-196

Abstract: We propose priority pricing as an on-line adaptive resource scheduling mechanism to manage real-time databases within organizations. These databases provide timely information for delay sensitive users. The proposed approach allows diverse users to optimize their own objectives while collectively maximizing organizational benefits. We rely on economic principles to derive priority prices by modeling the fixed-capacity real-time database environment as an economic system. Each priority is associated with a price and a delay, and the price is the premium (congestion toll resulting from negative externalities) for accessing the database. At optimality, the prices are equal to the aggregate delay cost imposed on all other users of the database. These priority prices are used to control admission and to schedule user jobs in the database system. The database monitors the arrival processes and the state of the system, and incrementally adjusts the prices to regulate the flow. Because our model ignores the operational intricacies of the real-time databases (e.g., intermediate queues at the CPU and disks, memory size, etc.) to maintain analytical tractability, we evaluate the performance of our pricing approach through simulation. We evaluate the database performance using both the traditional real-time database performance metrics (e.g., the number of jobs serviced on time, average tardiness) and the economic benefits (e.g., benefits to the organization). The simulation results, under various database workload parameters, show that our priority pricing mechanism not only maximizes organizational benefits but also outperforms in all aspects of traditional performance measures compared to frequently used database scheduling techniques, such as first-come-first-served, earliest deadline first and least slack first.

Keywords: user preference; information services; electronic commerce; response time; real-time databases (search for similar items in EconPapers)
Date: 2000
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Citations: View citations in EconPapers (8)

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