Governance Practices in Platform Ecosystems: Navigating Tensions Between Cocreated Value and Governance Costs

Thomas L. Huber (), Thomas Kude () and Jens Dibbern ()
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Thomas L. Huber: University of Bern, 3012 Bern, Switzerland
Thomas Kude: ESSEC Business School, 95021 Cergy-Pontoise, France
Jens Dibbern: University of Bern, 3012 Bern, Switzerland

Information Systems Research, 2017, vol. 28, issue 3, 563-584

Abstract: Based on an exploratory multiple-case study in two platform ecosystems, we develop a process theory that explains how and why different ways of practicing ecosystem-wide governance are more or less successful in navigating the tension between cocreated value and governance costs. Our process theory shows that how ecosystem-wide rules and values are practiced considerably varies and changes over time. Initially, governance practices follow ecosystem-wide rules; if and how practices shift toward going beyond the rules hinges on specific necessary conditions. Irrespective of which governance route is taken, the tension between cocreated value and governance costs is more successfully addressed if practices are sensitive to ecosystem-wide values.

Keywords: platform ecosystems; design; governance practices; governance costs; value cocreation; dyadic governance tension; enterprise software; process model; virtuous cycle; vicious cycle (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (26)

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