Pushing Yourself Harder: The Effects of Mobile Touch Modes on Users’ Self-Regulation

Yang (Alison) Liu (), Zhenhui (Jack) Jiang () and Ben C. F. Choi ()
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Yang (Alison) Liu: School of Management, Xi’an Jiaotong University, Shaanxi 710049, China
Zhenhui (Jack) Jiang: Innovation and Information Management, The University of Hong Kong, Hong Kong
Ben C. F. Choi: Nanyang Business School, Nanyang Technological University, Singapore 639798, Singapore

Information Systems Research, 2023, vol. 34, issue 3, 996-1016

Abstract: Many mobile applications use push notifications and reminders to explicitly educate, remind, and motivate users to perform healthy behaviors. However, users do not always act according to these explicit digital interventions. Our study investigates whether users’ self-regulation can be implicitly facilitated with a proper mobile interaction design. Specifically, we investigate the impacts of two touch modes that are supported by force-based interaction technology, that is, pressing and tapping. Drawing on the theory of embodied cognition, which suggests that people automatically infer meanings from their bodily actions, we conjecture that pressing, compared with tapping, enhances self-regulation because the action of pressing on the touchscreen embodies resolute approach motivation toward goals. We test our hypotheses in three experiments. The first experiment investigates beverage choices on a mobile app; the second experiment examines goal setting on a fitness app; and the third experiment focuses on personal hygiene learning on a mobile education app. The results from the three experiments show that pressing actions can improve users’ self-regulation in selecting a healthier but less tasty beverage (Study 1), setting higher exercise goals and performing more physical exercise (Study 2), and reducing lapses in maintaining personal hygiene (Study 3). In addition, such effects were more salient among users with a higher level of health knowledge and a promotion-focused health orientation. This study contributes to healthcare IT research by showing that mobile interaction can be leveraged to nudge users toward enhanced self-regulation.

Keywords: touch mode; embodied cognition; self-regulation; mobile interaction; nudge; healthcare information technology (search for similar items in EconPapers)
Date: 2023
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