EconPapers    
Economics at your fingertips  
 

Business Value of Information Technology Capabilities: An Institutional Governance Perspective

Jessica Pye (), Arun Rai () and John Qi Dong ()
Additional contact information
Jessica Pye: W.P. Carey School of Business, Arizona State University, Tempe, Arizona 85281
Arun Rai: Robinson College of Business, Georgia State University, Atlanta, Georgia 30303
John Qi Dong: Nanyang Business School, Nanyang Technological University, Singapore 639798

Information Systems Research, 2024, vol. 35, issue 1, 28-44

Abstract: Prior research has differentiated intrafirm information technology (IT) capabilities that reduce internal coordination costs and interfirm IT capabilities that reduce external transaction costs. However, the influence of developing these capabilities on business value has not been explored in the realm of institutional governance—the regulatory context that defines the rules of the game for firms. We suggest that the value of a firm’s investments in different types of IT capabilities development (ITCD) is evaluated by the financial market contingent on the firm’s regulatory context. Our study is situated in the U.S. electric utility industry undergoing a market restructuring process to understand the impacts of intrafirm and interfirm ITCD on market value conditional on a firm’s regulatory context characterized by the extent to which its business is located in states that allow consumer choice (i.e., deregulation), as well as the extent to which its business is located in states that deliberate regulations regarding price control, value chain configuration, and information control (i.e., regulatory uncertainty). We find that intrafirm ITCD for enhancing efficiency is rewarded in a firm’s market valuation under a high level of deregulation. We further find that under a high level of regulatory uncertainty, interfirm ITCD for fostering flexibility can hedge against regulatory uncertainty and increase firm value. A key contribution of our work is demonstrating external institutional governance can influence the market value that firms accrue from different types of ITCD, thereby elaborating the complementarity in theoretical explanations of IT capabilities and institutional governance.

Keywords: information technology capabilities; institutional governance; deregulation; regulatory uncertainty; market value (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://dx.doi.org/10.1287/isre.2023.1228 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:inm:orisre:v:35:y:2024:i:1:p:28-44

Access Statistics for this article

More articles in Information Systems Research from INFORMS Contact information at EDIRC.
Bibliographic data for series maintained by Chris Asher ().

 
Page updated 2025-03-19
Handle: RePEc:inm:orisre:v:35:y:2024:i:1:p:28-44