When the Clock Strikes: A Multimethod Investigation of On-the-Hour Effects in Online Learning

Ni Huang (), Lingli Wang (), Yili Hong (), Lihui Lin (), Xunhua Guo () and Guoqing Chen ()
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Ni Huang: Miami Herbert Business School, University of Miami, Coral Gables, Florida 33146
Lingli Wang: School of Modern Post, Beijing University of Posts and Telecommunications, Beijing 100876, China
Yili Hong: Miami Herbert Business School, University of Miami, Coral Gables, Florida 33146
Lihui Lin: School of Economics and Management, Tsinghua University, Beijing 100084, China
Xunhua Guo: School of Economics and Management, Tsinghua University, Beijing 100084, China
Guoqing Chen: School of Economics and Management, Tsinghua University, Beijing 100084, China

Information Systems Research, 2024, vol. 35, issue 2, 766-782

Abstract: Online learners often experience a lack of sustained motivation given the self-paced nature of online learning, resulting in inefficiency and a high dropout rate. Therefore, it is important to explore options that help users optimize their learning behavior and improve their learning performance. This study proposes that on-the-hour time points as external temporal cues can significantly influence online learning outcomes. Using a multimethod approach (i.e., archival data analysis, laboratory experiments, and framed field experiments), we show that (a) starting learning sessions at on-the-hour time points activates users’ implemental mindset, which supports them in building greater learning persistence and achieving better learning performance, and (b) social presence significantly attenuates the effects of on-the-hour time points in online learning. Our findings add to the literature on the design of online learning systems by clarifying the effects of temporal cues in user-system interactions, which provides implications for notification and reminder strategies that can be implemented to further enhance the effectiveness of online learning.

Keywords: online learning systems; temporal cues; learning outcomes; social presence (search for similar items in EconPapers)
Date: 2024
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