Searching for Generalizations in Business Marketing Negotiations

Jehoshua Eliashberg, Gary L. Lilien and Nam Kim
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Jehoshua Eliashberg: University of Pennsylvania
Gary L. Lilien: The Pennsylvania State University
Nam Kim: The Pennsylvania State University

Marketing Science, 1995, vol. 14, issue 3_supplement, G47-G60

Abstract: In this paper we investigate how to make empirical generalizations in marketing. We argue that for substantive empirical generalizations to exist in an area, there should be a sufficient body of research about recurring phenomena. We outline criteria and a procedure to search for and identify such generalizations, and we apply the procedure to the area of business marketing negotiations. We find that, in spite of a sizable literature on business marketing negotiations, there appears to be little overlap between what researchers have studied to date and many characteristics of real-world bargaining situations. We do identify one significant generalization: that bargainers who are problem solvers settle disputes more efficiently than those who take adversarial positions. However, we note that a significant theory–practice gap exists that must be bridged before more substantive generalizations can be identified in the area of business marketing negotiations. More broadly, we suggest that issues such as the sampling or selection of research studies and the match of reported research with real phenomena are serious concerns in our search for empirical generalizations in marketing and that it is not apparent that such generalizations exist in marketing domains.

Keywords: bargaining; business markets; empirical generalizations; negotiations (search for similar items in EconPapers)
Date: 1995
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Citations: View citations in EconPapers (5)

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