A Computer Aided Decision System

Robert L. Ferguson and Curtis H. Jones
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Robert L. Ferguson: Department of Operations Research and System Analysis, Polytechnic Institute of Brooklyn
Curtis H. Jones: Graduate School of Business Administration, Harvard University

Management Science, 1969, vol. 15, issue 10, B550-B561

Abstract: The use of on-line, real-time computer-based information systems to augment managerial decision making raises interesting and significant questions. In search of operational answers, the authors have developed and conducted experiments with a time-sharing computer model. By modeling the dynamics of a job shop the authors were able both to make use of and to evaluate academic research in job shop scheduling. The authors have devised a specific apportionment of the problem environment which permits users of their information system to explore the effects of various combinations of heuristics and programmed decision rules. The response of over 300 managers and academicians who have participated in the experiments provides evidence of the practicality of such an approach to multi-dimensional, time-variant problem solving.

Date: 1969
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