Transfer of Emergency Service Deployment Models to Operating Agencies

Jan M. Chaiken
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Jan M. Chaiken: The Rand Corporation

Management Science, 1978, vol. 24, issue 7, 719-731

Abstract: Six deployment models for emergency service agencies were developed, field-tested, and documented during a two-year period ending October 1975. During the following eighteen months, records were kept of the extent to which the models were acquired by operating agencies and actually used for making deployment changes. The number of acquisitions ranged from zero for one model to 39 for another. Over half of those who acquire these models actually use them, and, except for one model, nearly all users made operational changes based on the output. Differences among the models illuminate the implementation process.

Date: 1978
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