Administrative Experimentation: A Methodology for More Rigorous "Muddling Through"

Victor N. Berlin
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Victor N. Berlin: Chief, Experimental Methods, Experimental Technology Incentives Program, National Bureau of Standards

Management Science, 1978, vol. 24, issue 8, 789-799

Abstract: Administrative experimentation is described as a more rigorous approach to the "muddling through" style of managerial decision making. It includes a class of heuristics for obtaining feedback on management decisions in what amounts to a continuous trial and error process. A manager on his own, a manager-consultant team, or a manager-researcher team can implement these heuristics in a variety of settings to serve a variety of purposes. A case study describing one application of this approach is presented.

Date: 1978
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