After the Crash: The Passenger Response to the DC-10 Disaster

Arnold Barnett and Anthony J. Lofaso
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Arnold Barnett: Sloan School of Management, MIT
Anthony J. Lofaso: Sloan School of Management, MIT

Management Science, 1983, vol. 29, issue 11, 1225-1236

Abstract: Through the analysis of CAB market-share data, an attempt is made to estimate the extent to which fears arising from the Chicago DC-10 crash displaced passenger traffic onto other kinds of aircraft. Factors that could distort simple "before-after" comparisons are discussed and a procedure to correct for them is proposed. The results suggest that, less than a year after the accident, there was no detectable resistance to flying the DC-10.

Keywords: reliability: system safety; industries: transportation equipment; marketing: buyer behavior (search for similar items in EconPapers)
Date: 1983
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Persistent link: https://EconPapers.repec.org/RePEc:inm:ormnsc:v:29:y:1983:i:11:p:1225-1236

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