Optimal Order of Servers for Tandem Queues in Light Traffic

Betsy S. Greenberg and Ronald W. Wolff
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Betsy S. Greenberg: Department of Management Science and Information Systems, University of Texas, Austin, Texas 78712-1175
Ronald W. Wolff: Department of Industrial Engineering and Operations Research, University of California, Berkeley, California 94720

Management Science, 1988, vol. 34, issue 4, 500-508

Abstract: We study single-server stations in tandem, in which customers arrive according to a Poisson Process and are to be served at each of two servers. The order of the stations is assumed not to affect the quality of the service customers obtain. Using a light traffic approximation, we select (for various joint distributions of service time) the order of the stations that minimizes expected customer delay.

Keywords: series queues; approximations; queueing system design (search for similar items in EconPapers)
Date: 1988
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Persistent link: https://EconPapers.repec.org/RePEc:inm:ormnsc:v:34:y:1988:i:4:p:500-508

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