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OM Forum—Innovative Online Platforms: Research Opportunities

Ying-Ju Chen (), Tinglong Dai (), C. Gizem Korpeoglu (), Ersin Körpeoğlu (), Ozge Sahin, Christopher S. Tang () and Shihong Xiao ()
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Ying-Ju Chen: Hong Kong University of Science and Technology, Hong Kong
Tinglong Dai: Johns Hopkins University, Baltimore, Maryland 21218
C. Gizem Korpeoglu: Bilkent University, 06800 Ankara, Turkey
Ersin Körpeoğlu: University College London, London WC1E 6BT, United Kingdom
Ozge Sahin: Johns Hopkins University, Baltimore, Maryland 21218
Christopher S. Tang: University of California, Los Angeles, California 90095
Shihong Xiao: Hong Kong University of Science and Technology, Hong Kong

Manufacturing & Service Operations Management, 2020, vol. 22, issue 3, 430-445

Abstract: Economic growth in many countries is increasingly driven by successful startups that operate as online platforms. These success stories have motivated us to define and classify various online platforms according to their business models. This study discusses strategic and operational issues arising from five types of online platforms (resource sharing, matching, crowdsourcing, review, and crowdfunding) and presents some research opportunities for operations management scholars to explore.

Keywords: online platforms; innovative operations; operations management (search for similar items in EconPapers)
Date: 2020
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Handle: RePEc:inm:ormsom:v:22:y:2020:i:3:p:430-445