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Manufacturing & Service Operations Management

1999 - 2021

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Volume 23, issue 2, 2021

Perspectives on Policy Modeling: 2018 MSOM Fellow Award pp. 267-273 Downloads
Edward H. Kaplan
Designing Hydro Supply Chains for Energy, Food, and Flood pp. 274-293 Downloads
Kwon Gi Mun, Yao Zhao and Raza Ali Rafique
Direct Sourcing or Agent Sourcing? Contract Negotiation in Procurement Outsourcing pp. 294-310 Downloads
Yulan Wang, Baozhuang Niu, Pengfei Guo and Jing-Sheng Song
Managing Shutdown Decisions in Merchant Commodity and Energy Production: A Social Commerce Perspective pp. 311-330 Downloads
Alessio Trivella, Selvaprabu Nadarajah, Stein-Erik Fleten, Denis Mazieres and David Pisinger
Impact of Task-Level Worker Specialization, Workload, and Product Personalization on Consumer Returns pp. 346-366 Downloads
Hailong Cui, Sampath Rajagopalan and Amy R. Ward
Surge Capacity Deployment in Hospitals: Effectiveness of Response and Mitigation Strategies pp. 367-387 Downloads
Alex F. Mills, Jonathan E. Helm and Yu Wang
Reliable Hub Location Model for Air Transportation Networks Under Random Disruptions pp. 388-406 Downloads
Hao Shen, Yong Liang and Zuo-Jun Max Shen
Dynamic Capacity Allocation for Elective Surgeries: Reducing Urgency-Weighted Wait Times pp. 407-424 Downloads
Stephanie Carew, Mahesh Nagarajan, Steven Shechter, Jugpal Arneja and Erik Skarsgard
Behavior-Based Quality Discrimination pp. 425-436 Downloads
Krista J. Li
Government Interventions to Promote Agricultural Innovation pp. 437-452 Downloads
Duygu Akkaya, Kostas Bimpikis and Hau Lee
Incentives and Gaming in Collaborative Projects Under Risk-Sharing Partnerships pp. 453-470 Downloads
Ju Myung Song, Yao Zhao and Xin Xu
Charging an Electric Vehicle-Sharing Fleet pp. 471-487 Downloads
Long He, Guangrui Ma, Wei Qi and Xin Wang
On the Values of Vehicle-to-Grid Electricity Selling in Electric Vehicle Sharing pp. 488-507 Downloads
Yiling Zhang, Mengshi Lu and Siqian Shen
Does Crowdfunding Benefit Entrepreneurs and Venture Capital Investors? pp. 508-524 Downloads
Volodymyr Babich, Simone Marinesi and Gerry Tsoukalas
Dynamic Joint Assortment and Pricing Optimization with Demand Learning pp. 525-545 Downloads
Sentao Miao and Xiuli Chao

Volume 23, issue 1, 2021

Grocery Store Density and Food Waste pp. 1-18 Downloads
Elena Belavina
Supplying to Mom and Pop: Traditional Retail Channel Selection in Megacities pp. 19-35 Downloads
Jiwen Ge, Dorothee Honhon, Jan C. Fransoo and Lei Zhao
An Achievable-Region-Based Approach for Kidney Allocation Policy Design with Endogenous Patient Choice pp. 36-54 Downloads
Baris Ata, Yichuan Ding and Stefanos Zenios
Delegation of Stocking Decisions Under Asymmetric Demand Information pp. 55-69 Downloads
Osman Alp and Alper Şen
Proactive Customer Service: Operational Benefits and Economic Frictions pp. 70-87 Downloads
Kraig Delana, Nicos Savva and Tolga Tezcan
Managing Capital Market Frictions via Cost-Reduction Investments pp. 88-105 Downloads
Fehmi Tanrisever, Nitin Joglekar, Sinan Erzurumlu and Moren Lévesque
Co-Opetition in Service Clusters with Waiting-Area Entertainment pp. 106-122 Downloads
Xuchuan Yuan, Tinglong Dai, Lucy Gongtao Chen and Srinagesh Gavirneni
Preorder Price Guarantee in e-Commerce pp. 123-38 Downloads
Zhan Pang, Wenqiang Xiao and Xuying Zhao
A Clustered Overflow Configuration of Inpatient Beds in Hospitals pp. 139-154 Downloads
Navid Izady and Israa Mohamed
Signaling to the Crowd: Private Quality Information and Rewards-Based Crowdfunding pp. 155-169 Downloads
Soudipta Chakraborty and Robert Swinney
Inducing Compliance with Postmarket Studies for Drugs Under FDA’s Accelerated Approval Pathway pp. 170-190 Downloads
Liang (Leon) Xu, Hui Zhao and Nicholas C. Petruzzi
Capacity Expansions with Bundled Supplies of Attributes: An Application to Server Procurement in Cloud Computing pp. 191-209 Downloads
Mohammad Ebrahim Arbabian, Shi Chen and Kamran Moinzadeh
How Does a Return Period Policy Change Affect Multichannel Retailer Profitability? pp. 210-229 Downloads
Necati Ertekin and Anupam Agrawal
Information Provision and Farmer Welfare in Developing Economies pp. 230-245 Downloads
Junjie Zhou, Xiaoshuai Fan, Ying-Ju Chen and Christopher S. Tang
Online Advance Scheduling with Overtime: A Primal-Dual Approach pp. 246-266 Downloads
Esmaeil Keyvanshokooh, Cong Shi and Mark P. Van Oyen

Volume 22, issue 6, 2020

Introduction to the Special Issue on Responsible Operations and Supply Chain Management pp. 1107-1111 Downloads
Vinayak Deshpande and Jayashankar M. Swaminathan
Inclusive Manufacturing: The Impact of Disability Diversity on Productivity in a Work Integration Social Enterprise pp. 1112-1130 Downloads
Sriram Narayanan and Ed Terris
Optimal Subsidies for Development Supply Chains pp. 1131-1147 Downloads
Jiayi Joey Yu, Christopher S. Tang, ManMohan S. Sodhi and James Knuckles
Promoting Solar Panel Investments: Feed-in-Tariff vs. Tax-Rebate Policies pp. 1148-1164 Downloads
Volodymyr Babich, Ruben Lobel and Şafak Yücel
Improved Crop Productivity Through Optimized Planting Schedules pp. 1165-1180 Downloads
Ying Zhang and Jayashankar M. Swaminathan
Designing Sustainable Products Under Coproduction Technology pp. 1181-1198 Downloads
Yen-Ting Lin, Haoying Sun and Shouqiang Wang
Supplier Centrality and Auditing Priority in Socially Responsible Supply Chains pp. 1199-1214 Downloads
Jiayu Chen, Anyan Qi and Milind Dawande
Cooperative Approaches to Managing Social Responsibility in a Market with Externalities pp. 1215-1233 Downloads
Xin Fang and Soo-Haeng Cho
Responsible Sourcing Under Supplier-Auditor Collusion pp. 1234-1250 Downloads
Li Chen, Shiqing Yao and Kaijie Zhu
Reveal the Supplier List? A Trade-off in Capacity vs. Responsibility pp. 1251-1267 Downloads
Basak Kalkanci and Erica L. Plambeck
Motivating Supplier Social Responsibility Under Incomplete Visibility pp. 1268-1286 Downloads
Tim Kraft, León Valdés and Yanchong Zheng

Volume 22, issue 5, 2020

OM Forum—Healthcare Operations Management: A Snapshot of Emerging Research pp. 869-887 Downloads
Tinglong Dai and Sridhar Tayur
OM Forum—Challenges and Strategies in Managing Nonprofit Operations: An Operations Management Perspective pp. 888-905 Downloads
Gemma Berenguer and Zuo-Jun (Max) Shen
Is Diversity (Un-)Biased? Project Selection Decisions in Executive Committees pp. 906-924 Downloads
Nektarios Oraiopoulos and Stylianos Kavadias
Investments in Renewable and Conventional Energy: The Role of Operational Flexibility pp. 925-941 Downloads
A. Gürhan Kök, Kevin Shang and Şafak Yücel
A Data-Driven Approach to High-Volume Recruitment: Application to Student Admission pp. 942-957 Downloads
Lilun Du and Qing Li
Operating Room Staffing and Scheduling pp. 958-974 Downloads
Chaithanya Bandi and Diwakar Gupta
Mean Service Metrics: Biased Quality Judgment and the Customer–Server Quality Gap pp. 975-995 Downloads
Robert J. Batt and Jordan D. Tong
Supplier Competition and Cost Reduction with Endogenous Information Asymmetry pp. 996-1010 Downloads
Cuihong Li
Product Design Under Multinomial Logit Choices: Optimization of Quality and Prices in an Evolving Product Line pp. 1011-1025 Downloads
Hongmin Li, Scott Webster and Gwangjae Yu
Nonbinding Goals in Teams: A Real Effort Coordination Experiment pp. 1026-1044 Downloads
James Fan and Joaquín Gómez-Miñambres
Beyond Related Experience: Upstream vs. Downstream Experience in Innovation Contest Platforms with Interdependent Problem Domains pp. 1045-1065 Downloads
Nirup Menon, Anant Mishra and Shun Ye
Data-Driven Management of Post-transplant Medications: An Ambiguous Partially Observable Markov Decision Process Approach pp. 1066-1087 Downloads
Alireza Boloori, Soroush Saghafian, Harini A. Chakkera and Curtiss B. Cook
Maintaining Continuity in Service: An Empirical Examination of Primary Care Physicians pp. 1088-1106 Downloads
Vishal Ahuja, Carlos A. Alvarez and Bradley R. Staats

Volume 22, issue 4, 2020

OM Forum—COVID-19 Scratch Models to Support Local Decisions pp. 645-655 Downloads
Edward H. Kaplan
OM Forum—A Review of Empirical Operations Management over the Last Two Decades pp. 656-668 Downloads
Christian Terwiesch, Marcelo Olivares, Bradley R. Staats and Vishal Gaur
Improving Hand Hygiene Process Compliance Through Process Monitoring in Healthcare pp. 669-682 Downloads
Wenlin Chen, Chung-Li Tseng and Shu-Jung Sunny Yang
Stock Market Reaction to Supply Chain Disruptions from the 2011 Great East Japan Earthquake pp. 683-699 Downloads
Kevin B. Hendricks, Brian W. Jacobs and Vinod R. Singhal
Optimizing Day-Ahead Electricity Market Prices: Increasing the Total Surplus for Energy Exchange Istanbul pp. 700-716 Downloads
Kursad Derinkuyu, Fehmi Tanrisever, Nermin Kurt and Gokhan Ceyhan
Pricing and Matching with Forward-Looking Buyers and Sellers pp. 717-734 Downloads
Yiwei Chen and Ming Hu
Truthful Mechanisms for Medical Surplus Product Allocation pp. 735-753 Downloads
Can Zhang, Atalay Atasu, Turgay Ayer and L. Beril Toktay
Collaboration, Interruptions, and Changeover Times: Workflow Model and Empirical Study of Hospitalist Charting pp. 754-774 Downloads
Itai Gurvich, Kevin J. O’Leary, Lu Wang and Jan A. Van Mieghem
Cause Marketing: Product Pricing, Design, and Distribution pp. 775-791 Downloads
Fei Gao
Condition-Based Production Planning: Adjusting Production Rates to Balance Output and Failure Risk pp. 792-811 Downloads
Michiel A. J. uit het Broek, Ruud H. Teunter, Bram de Jonge, Jasper Veldman and Nicky D. Van Foreest
Centralized and Decentralized Warehouse Logistics Collaboration pp. 812-831 Downloads
Shiman Ding and Philip M. Kaminsky
The Role of Decision Rights in Codevelopment Initiatives pp. 832-849 Downloads
Vishal Agrawal and Nektarios Oraiopoulos
Shipping to Heterogeneous Customers with Competing Carriers pp. 850-867 Downloads
Tao Lu, Ying-Ju Chen, Jan C. Fransoo and Chung-Yee Lee

Volume 22, issue 3, 2020

OM Forum—Innovative Online Platforms: Research Opportunities pp. 430-445 Downloads
Ying-Ju Chen, Tinglong Dai, C. Gizem Korpeoglu, Ersin Körpeoğlu, Ozge Sahin, Christopher S. Tang and Shihong Xiao
Pricing and Assortment Strategies with Product Exchanges pp. 446-460 Downloads
Andrew Sfekas
A Data-Driven Approach to Personalized Bundle Pricing and Recommendation pp. 461-480 Downloads
Markus Ettl, Pavithra Harsha, Anna Papush and Georgia Perakis
Management and Effects of In-Store Promotional Displays pp. 481-494 Downloads
Oğuz Çetin, Adam J. Mersereau and Ali K. Parlaktürk
Choice of Electronic Waste Recycling Standard Under Recovery Channel Competition pp. 495-512 Downloads
Gökçe Esenduran, Yen-Ting Lin, Wenli Xiao and Minyue Jin
Signaling Quality via Long Lines and Uninformative Prices pp. 513-527 Downloads
Laurens Debo, Uday Rajan and Senthil K. Veeraraghavan
Retailer-Direct Financing Contracts Under Consignment pp. 528-544 Downloads
Diwakar Gupta and Yibin Chen
Operational and Financial Decisions Within Proportional Investment Cooperatives pp. 545-561 Downloads
Xiaoyan Qian and Tava Lennon Olsen
Dynamic Pricing for Heterogeneous Time-Sensitive Customers pp. 562-581 Downloads
Negin Golrezaei, Hamid Nazerzadeh and Ramandeep Randhawa
Estimating and Optimizing the Impact of Inventory on Consumer Choices in a Fashion Retail Setting pp. 582-597 Downloads
Pol Boada-Collado and Victor Martínez- de-Albéniz
Estimating Demand with Substitution and Intraline Price Spillovers pp. 598-614 Downloads
Rafael Becerril-Arreola
Production Campaign Planning Under Learning and Decay pp. 615-632 Downloads
Hossein Jahandideh, Kumar Rajaram and Kevin McCardle

Volume 22, issue 2, 2020

OM Forum—Distributed Ledgers and Operations: What Operations Management Researchers Should Know About Blockchain Technology pp. 223-245 Downloads
Volodymyr Babich and Gilles Hilary
Robust Repositioning for Vehicle Sharing pp. 241-256 Downloads
Long He, Zhenyu Hu and Meilin Zhang
Loyalty Program Liabilities and Point Values pp. 257-272 Downloads
So Yeon Chun, Dan A. Iancu and Nikolaos Trichakis
Flexibility in Long-Term Relationships: An Experimental Study pp. 273-291 Downloads
Kyle Hyndman and Dorothée Honhon
Designing Price Incentives in a Network with Social Interactions pp. 292-309 Downloads
Maxime C. Cohen and Pavithra Harsha
Business Analytics for Intermodal Capacity Management pp. 310-329 Downloads
Long Gao, Jim (Junmin) Shi, Michael F. Gorman and Ting Luo
Managing Trade-offs in Protein Manufacturing: How Much to Waste? pp. 330-345 Downloads
Tugce Martagan, Ananth Krishnamurthy and Peter A. Leland
Modeling Payment Timing in Multiechelon Inventory Systems with Applications to Supply Chain Coordination pp. 346-363 Downloads
Jordan Tong, Gregory DeCroix and Jing-Sheng Song
Extended Producer Responsibility for Durable Products pp. 364-382 Downloads
Işıl, Vishal V. Agrawal and Atalay Atasu
Does Loss Aversion Preclude Price Variation? pp. 383-395 Downloads
Ningyuan Chen and Javad Nasiry
Bed Blocking in Hospitals Due to Scarce Capacity in Geriatric Institutions—Cost Minimization via Fluid Models pp. 396-411 Downloads
Noa Zychlinski, Avishai Mandelbaum, Petar Momčilović and Izack Cohen
Buyback Pricing of Durable Goods in Dual Distribution Channels pp. 412-428 Downloads
Gökçe Esenduran, Lauren Xiaoyuan Lu and Jayashankar M. Swaminathan

Volume 22, issue 1, 2020

Crowdsourcing and Crowdfunding in the Manufacturing and Services Sectors pp. 102–112 Downloads
Gad Allon and Volodymyr Babich
Industry 4.0: Opportunities and Challenges for Operations Management pp. 113–122 Downloads
Tava Lennon Olsen and Brian Tomlin
The Launch of Manufacturing & Service Operations Management: A Long and Difficult Gestation, but a Significant Birth pp. 11–14 Downloads
Leroy B. Schwarz
Alleviating Poverty by Empowering Women Through Business Model Innovation: Manufacturing & Service Operations Management Insights and Opportunities pp. 123–134 Downloads
Erica L. Plambeck and Kamalini Ramdas
Humanitarian Operations: A World of Opportunity for Relevant and Impactful Research pp. 135–145 Downloads
Maria Besiou and Luk N. Van Wassenhove
Sustainable Operations Management Through the Perspective of Manufacturing & Service Operations Management pp. 146–157 Downloads
Atalay Atasu, Charles J. Corbett, Ximin (Natalie) Huang and L. Beril Toktay
Data Analytics in Operations Management: A Review pp. 158–169 Downloads
Velibor V. Mišić and Georgia Perakis
Designing the Right Global Supply Chain Network pp. 15–24 Downloads
Morris A. Cohen and Hau L. Lee
Why Empirical Research Is Good for Operations Management, and What Is Good Empirical Operations Management? pp. 170–178 Downloads
Marshall Fisher, Marcelo Olivares and Bradley R. Staats
Advancing Empirical Science in Operations Management Research: A Clarion Call to Action pp. 179–190 Downloads
Aleda Roth and Eve Rosenzweig
Behavioral Operations: Past, Present, and Future pp. 191–202 Downloads
Karen Donohue and Özalp Özer
Twenty Years in the Making: The Evolution of the Journal of Manufacturing & Service Operations Management pp. 1–10 Downloads
Yue Dai, Tianjun Feng, Christopher S. Tang, Xiaole Wu and Fuqiang Zhang
Smart City Operations: Modeling Challenges and Opportunities pp. 203–213 Downloads
Sameer Hasija, Zuo-Jun Max Shen and Chung-Piaw Teo
Interesting, Important, and Impactful Operations Management pp. 214-222 Downloads
Gérard P. Cachon, Karan Girotra and Serguei Netessine
Impact of Tariffs on Global Supply Chain Network Configuration: Models, Predictions, and Future Research pp. 25–35 Downloads
Lingxiu Dong and Panos Kouvelis
Capacity and Inventory Management: Review, Trends, and Projections pp. 36–46 Downloads
Jing-Sheng Song, Geert-Jan van Houtum and Jan A. Van Mieghem
The Future of Retail Operations pp. 47–58 Downloads
Felipe Caro, A. Gürhan Kök and Victor Martínez- de-Albéniz
A Review of the Healthcare-Management (Modeling) Literature Published in Manufacturing & Service Operations Management pp. 59–72 Downloads
Pinar Keskinocak and Nicos Savva
Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities pp. 73–83 Downloads
Diwas Singh Kc, Stefan Scholtes and Christian Terwiesch
Innovation and New Product Development: Reflections and Insights from the Research Published in the First 20 Years of Manufacturing & Service Operations Management pp. 84–92 Downloads
Stylianos Kavadias and Karl T. Ulrich
Operations Management in the Age of the Sharing Economy: What Is Old and What Is New? pp. 93–101 Downloads
Saif Benjaafar and Ming Hu
Page updated 2021-05-11