Manufacturing & Service Operations Management

2011 - 2025

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Volume 18, issue 4, 2016

The Impact of Supplier Inventory Service Level on Retailer Demand pp. 461-474

Nathan Craig, Nicole DeHoratius and Ananth Raman

Extracting Maximum Value from Consumer Returns: Allocating Between Remarketing and Refurbishing for Warranty Claims pp. 475-492

Çerağ Pinçe, Mark Ferguson and Beril Toktay

Postponable Acceptance and Assignment: A Stochastic Dynamic Programming Approach pp. 493-508

Keumseok Kang, J. George Shanthikumar and Kemal Altinkemer

Supply Chain Planning for Random Demand Surges: Reactive Capacity and Safety Stock pp. 509-524

Lu Huang, Jing-Sheng Song and Jordan Tong

Does Quality Knowledge Spillover at Shared Suppliers? An Empirical Investigation pp. 525-544

Suresh Muthulingam and Anupam Agrawal

Multitasking, Multiarmed Bandits, and the Italian Judiciary pp. 545-558

Robert L. Bray, Decio Coviello, Andrea Ichino and Nicola Persico

The Time–Money Trade-Off for Entrepreneurs: When to Hire the First Employee? pp. 559-569

Onesun Steve Yoo, Guillaume Roels and Charles J. Corbett

Capacitated Multiechelon Inventory Systems: Policies and Bounds pp. 570-584

Woonghee Tim Huh, Ganesh Janakiraman and Mahesh Nagarajan

How Do Customers Respond to Increased Service Quality Competition? pp. 585-607

Ryan W. Buell, Dennis Campbell and Frances X. Frei

Volume 18, issue 3, 2016

OM Forum—Supply Chain Contracting: Doughnuts to Bubbles pp. 309-313

Martin A. Lariviere

Using Future Information to Reduce Waiting Times in the Emergency Department via Diversion pp. 314-331

Kuang Xu and Carri W. Chan

Contracting for On-Time Delivery in the U.S. Influenza Vaccine Supply Chain pp. 332-346

Tinglong Dai, Soo-Haeng Cho and Fuqiang Zhang

The Vehicle Mix Decision in Emergency Medical Service Systems pp. 347-360

Kenneth C. Chong, Shane G. Henderson and Mark E. Lewis

Optimal Time Allocation for Process Improvement for Growth-Focused Entrepreneurs pp. 361-375

Onesun Steve Yoo, Charles J. Corbett and Guillaume Roels

Counteracting Strategic Purchase Deferrals: The Impact of Online Retailers’ Return Policy Decisions pp. 376-392

Mehmet Sekip Altug and Tolga Aydinliyim

Incentive-Driven Information Dissemination in Two-Tier Supply Chains pp. 393-413

Li Jiang and Zhongyuan Hao

Allocating Emissions Among Co-Products: Implications for Procurement and Climate Policy pp. 414-428

Nur Sunar and Erica Plambeck

Managing Rentals with Usage-Based Loss pp. 429-444

Vincent W. Slaugh, Bahar Biller and Sridhar R. Tayur

Strategic Safety-Stock Placement in Supply Chains with Capacity Constraints pp. 445-460

Stephen C. Graves and Tor Schoenmeyr

Volume 18, issue 2, 2016

OM Forum—Making OM Research More Relevant: “Why?” and “How?” pp. 178-183

Christopher S. Tang

Supplier Evasion of a Buyer’s Audit: Implications for Motivating Supplier Social and Environmental Responsibility pp. 184-197

Erica L. Plambeck and Terry A. Taylor

Do High and Low Inventory Turnover Retailers Respond Differently to Demand Shocks? pp. 198-215

Saravanan Kesavan, Tarun Kushwaha and Vishal Gaur

The Limits of Planned Obsolescence for Conspicuous Durable Goods pp. 216-226

Vishal V. Agrawal, Stylianos Kavadias and L. Beril Toktay

A Modeling Framework for Control of Preventive Services pp. 227-244

E. Lerzan Örmeci, Evrim Didem Güneş and Derya Kunduzcu

A Scenario-Based Approach for Operating Theater Scheduling Under Uncertainty pp. 245-261

Nickolas K. Freeman, Sharif H. Melouk and John Mittenthal

Coil Batching to Improve Productivity and Energy Utilization in Steel Production pp. 262-279

Lixin Tang, Ying Meng, Zhi-Long Chen and Jiyin Liu

Quality in Supply Chain Encroachment pp. 280-298

Albert Ha, Xiaoyang Long and Javad Nasiry

MSOM Society Student Paper Competition: Abstracts of 2015 Winners pp. 299-302

Ashish Kabra, Daniela Saban, Fei Gao, Tugçe Martagan, Hummy Song and Safak Yücel

Volume 18, issue 1, 2016

Introduction to the Special Issue on Practice-Focused Research pp. 1-4

Jérémie Gallien and Alan Scheller-Wolf

OM Forum—Practice-Based Research in Operations Management: What It Is, Why Do It, Related Challenges, and How to Overcome Them pp. 5-14

Jérémie Gallien, Stephen C. Graves and Alan Scheller-Wolf

Optimization in Online Content Recommendation Services: Beyond Click-Through Rates pp. 15-33

Omar Besbes, Yonatan Gur and Assaf Zeevi

Proactive Customer Education, Customer Retention, and Demand for Technology Support: Evidence from a Field Experiment pp. 34-50

German F. Retana, Chris Forman and D. J. Wu

Pricing Personalized Bundles: A New Approach and An Empirical Study pp. 51-68

Zhengliang Xue, Zizhuo Wang and Markus Ettl

Analytics for an Online Retailer: Demand Forecasting and Price Optimization pp. 69-88

Kris Johnson Ferreira, Bin Hong Alex Lee and David Simchi-Levi

Improving Store Liquidation pp. 89-103

Nathan C. Craig and Ananth Raman

Stockout-Based Substitution and Inventory Planning in Textbook Retailing pp. 104-121

Joonkyum Lee, Vishal Gaur, Suresh Muthulingam and Gary F. Swisher

Setting Planned Leadtimes in Customer-Order-Driven Assembly Systems pp. 122-140

Zümbül Atan, Ton de Kok, Nico P. Dellaert, Richard van Boxel and Fred Janssen

Accurate Emergency Department Wait Time Prediction pp. 141-156

Erjie Ang, Sara Kwasnick, Mohsen Bayati, Erica L. Plambeck and Michael Aratow

Optimization and Simulation of Orthopedic Spine Surgery Cases at Mayo Clinic pp. 157-175

Asli Ozen, Yariv Marmor, Thomas Rohleder, Hari Balasubramanian, Jeanne Huddleston and Paul Huddleston

Volume 17, issue 4, 2015

2015 M&SOM Best Paper Award pp. 427-427

Jan A. Van Mieghem

Pricing and Production Flexibility: An Empirical Analysis of the U.S. Automotive Industry pp. 428-444

Antonio Moreno and Christian Terwiesch

Reliable Facility Location Design Under Uncertain Correlated Disruptions pp. 445-455

Mengshi Lu, Lun Ran and Zuo-Jun Max Shen

Newsvendor Selling to Loss-Averse Consumers with Stochastic Reference Points pp. 456-469

Opher Baron, Ming Hu, Sami Najafi-Asadolahi and Qu Qian

Joint Selling of Complementary Components Under Brand and Retail Competition pp. 470-479

Yuhong He and Shuya Yin

Capacity Investment in Renewable Energy Technology with Supply Intermittency: Data Granularity Matters! pp. 480-494

Shanshan Hu, Gilvan C. Souza, Mark E. Ferguson and Wenbin Wang

Sales Force Behavior, Pricing Information, and Pricing Decisions pp. 495-510

Wedad Elmaghraby, Wolfgang Jank, Shu Zhang and Itir Z. Karaesmen

PBM Competition in Pharmaceutical Supply Chain: Formulary Design and Drug Pricing pp. 511-526

Panos Kouvelis, Yixuan Xiao and Nan Yang

Consignment Contracts with Revenue Sharing for a Capacitated Retailer and Multiple Manufacturers pp. 527-537

Yun Fong Lim, Yunzeng Wang and Yue Wu

Dynamic Assortment Customization with Limited Inventories pp. 538-553

Fernando Bernstein, A. Gürhan Kök and Lei Xie

The Price of Nonabandonment: HIV in Resource-Limited Settings pp. 554-570

Amin Khademi, Denis R. Saure, Andrew J. Schaefer, Ronald S. Braithwaite and Mark S. Roberts

Parametric Forecasting and Stochastic Programming Models for Call-Center Workforce Scheduling pp. 571-588

Noah Gans, Haipeng Shen, Yong-Pin Zhou, Nikolay Korolev, Alan McCord and Herbert Ristock

Multicommodity Production Planning: Qualitative Analysis and Applications pp. 589-607

Iara Ciurria-Infosino, Daniel Granot, Frieda Granot and Arthur F. Veinott

Optimal Vascular Access Choice for Patients on Hemodialysis pp. 608-619

M. Reza Skandari, Steven M. Shechter and Nadia Zalunardo

Volume 17, issue 3, 2015

Combating Strategic Counterfeiters in Licit and Illicit Supply Chains pp. 273-289

Soo-Haeng Cho, Xin Fang and Sridhar Tayur

Incentive Contracts in Serial Stochastic Projects pp. 290-301

Tony Chen, Ted Klastorin and Michael R. Wagner

Merchant Commodity Storage and Term-Structure Model Error pp. 302-320

Nicola Secomandi, Guoming Lai, François Margot, Alan Scheller-Wolf and Duane J. Seppi

Dynamic Pricing and Inventory Management Under Fluctuating Procurement Costs pp. 321-334

Guang Xiao, Nan Yang and Renyu Zhang

Demand Estimation from Censored Observations with Inventory Record Inaccuracy pp. 335-349

Adam J. Mersereau

Does Organizational Forgetting Affect Vendor Quality Performance? An Empirical Investigation pp. 350-367

Anupam Agrawal and Suresh Muthulingam

An Information Stock Model of Customer Behavior in Multichannel Customer Support Services pp. 368-383

Kinshuk Jerath, Anuj Kumar and Serguei Netessine

Manufacturing Capacity Decisions with Demand Uncertainty and Tax Cross-Crediting pp. 384-398

Wenqiang Xiao, Vernon N. Hsu and Qiaohai (Joice) Hu

Price Commitments with Strategic Consumers: Why It Can Be Optimal to Discount More Frequently … Than Optimal pp. 399-410

Gérard P. Cachon and Pnina Feldman

Wine Futures and Advance Selling Under Quality Uncertainty pp. 411-426

Tim Noparumpa, Burak Kazaz and Scott Webster

Volume 17, issue 2, 2015

Demand Uncertainty and the Bayesian Effect in Markdown Pricing with Strategic Customers pp. 66-77

Seungjin Whang

OM Forum—The Service and Information Economy: Research Opportunities pp. 136-141

Uday Karmarkar

Inventory Control in a Spare Parts Distribution System with Emergency Stocks and Pipeline Information pp. 142-156

Christian Howard, Johan Marklund, Tarkan Tan and Ingrid Reijnen

Managing Hospital Inpatient Bed Capacity Through Partitioning Care into Focused Wings pp. 157-176

Thomas J. Best, Burhaneddin Sandıkçı, Donald D. Eisenstein and David O. Meltzer

Dynamic Knowledge Transfer and Knowledge Development for Product and Process Design Teams pp. 177-190

Gülru F. Özkan-Seely, Cheryl Gaimon and Stylianos Kavadias

Optimal Decentralization of Early Infant Diagnosis of HIV in Resource-Limited Settings pp. 191-207

Sarang Deo and Milind Sohoni

Production Smoothing and the Bullwhip Effect pp. 208-220

Robert L. Bray and Haim Mendelson

Hedging Commodity Procurement in a Bilateral Supply Chain pp. 221-235

Danko Turcic, Panos Kouvelis and Ehsan Bolandifar

Priority Allocation in a Rental Model with Decreasing Demand pp. 236-248

Apurva Jain, Kamran Moinzadeh and Aussadavut Dumrongsiri

Bundled Procurement for Technology Acquisition and Future Competition pp. 249-261

Leon Yang Chu and Yunzeng Wang

MSOM Society Student Paper Competition: Abstracts of 2014 Winners pp. 262-264

Yonatan Gur, Jónas Oddur Jónasson, Antoine Désir, Karthik Murali, Yaron Shaposhnik and Linwei Xin

Call for Papers—Special Issue of Manufacturing & Service Operations Management: Innovations in Supply Chain Interfaces and Structure pp. 270-270

Morris Cohen and Brian Tomlin

Call for Papers—Special Issue of Manufacturing & Service Operations Management: Interface of Finance, Operations, and Risk Management pp. 271-271

Volodymyr Babich and Panos Kouvelis

Call for Papers—Special Issue of Manufacturing & Service Operations Management: Value Chain Innovations in Developing Economies pp. 272-272

Hau Lee

Volume 17, issue 1, 2015

The Past, Present, and Future of Manufacturing & Service Operations Management pp. 1-3

Christopher S. Tang

OM Forum—Operations and Finance Interactions pp. 4-15

John Birge

Collaboration and Multitasking in Networks: Architectures, Bottlenecks, and Capacity pp. 16-33

Itai Gurvich and Jan A. Van Mieghem

Making Better Fulfillment Decisions on the Fly in an Online Retail Environment pp. 34-51

Jason Acimovic and Stephen C. Graves

Advance Demand Information in a Multiproduct System pp. 52-65

Fernando Bernstein and Gregory A. DeCroix

The Impact of a Target on Newsvendor Decisions pp. 78-86

Lucy Gongtao Chen, Daniel Zhuoyu Long and Georgia Perakis

No Claim? Your Gain: Design of Residual Value Extended Warranties Under Risk Aversion and Strategic Claim Behavior pp. 87-100

Guillermo Gallego, Ruxian Wang, Ming Hu, Julie Ward and Jose Luis Beltran

Toward Mass Adoption of Electric Vehicles: Impact of the Range and Resale Anxieties pp. 101-119

Michael K. Lim, Ho-Yin Mak and Ying Rong

Determining Optimal Parameters for Expediting Policies pp. 120-133

Raik Özsen and Ulrich W. Thonemann

Call for Nominations—2015 M&SOM Best Paper Award pp. 134-134

Jan Van Meighem