Manufacturing & Service Operations Management

2011 - 2025

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Volume 21, issue 3, 2019

Ralph Gomory Best Industry Studies Paper Award (2018) pp. 479-480

Wenqi Hu, Carri W. Chan, José R. Zubizarreta and Gabriel J. Escobar

Modeling Newsvendor Behavior: A Prospect Theory Approach pp. 481-500

Bhavani Shanker Uppari and Sameer Hasija

Dynamic Pricing of Limited Inventories with Product Returns pp. 501-518

Xing Hu, Zhixi Wan and Nagesh N. Murthy

The Effects of Ecolabels and Environmental Regulation on Green Product Development pp. 519-535

Karthik Murali, Michael K. Lim and Nicholas C. Petruzzi

Strategic Inventory and Supplier Encroachment pp. 536-555

Huiqi Guan, Haresh Gurnani, Xin Geng and Yadong Luo

Coordinating Supply and Demand on an On-Demand Service Platform with Impatient Customers pp. 556-570

Jiaru Bai, Kut C. So, Christopher S. Tang, Xiqun (Michael) Chen and Hai Wang

Volume 21, issue 2, 2019

Introduction to the Special Issue on Value Chain Innovations in Developing Economies pp. 252-253

Hau L. Lee

Information Provision Policies for Improving Farmer Welfare in Developing Countries: Heterogeneous Farmers and Market Selection pp. 254-270

Chen-Nan Liao, Ying-Ju Chen and Christopher S. Tang

Designing Contracts and Sourcing Channels to Create Shared Value pp. 271-289

Joann F. de Zegher, Dan A. Iancu and Hau L. Lee

Banking on “Mobile Money”: The Implications of Mobile Money Services on the Value Chain pp. 290-307

Yan Dong, Moonwon Chung, Chen Zhou and Sriram Venkataraman

Selling Off-Grid Light to Liquidity-Constrained Consumers pp. 308-326

Bhavani Shanker Uppari, Ioana Popescu and Serguei Netessine

Inclusive Innovation: Product Innovation in Technology Supply Chains pp. 327-345

Viswanathan Vish Krishnan, Junghee Lee, Oleksiy Mnyshenko and Hyoduk Shin

Fluid Teams and Knowledge Retrieval: Scaling Service Operations pp. 346-360

Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson

Supply Chain Analysis of Contract Farming pp. 361-378

Awi Federgruen, Upmanu Lall and A. Serdar Şimşek

Toward Improving Factory Working Conditions in Developing Countries: An Empirical Analysis of Bangladesh Ready-Made Garment Factories pp. 379-397

Xiaojin Liu, Anant Mishra, Susan Goldstein and Kingshuk K. Sinha

Contract Design for the Stockist in Indian Distribution Networks pp. 398-416

Ananth Iyer and Omkar Palsule-Desai

Ensuring Corporate Social and Environmental Responsibility Through Vertical Integration and Horizontal Sourcing pp. 417-434

Adem Orsdemir, Bin Hu and Vinayak Deshpande

The Cash Flow Advantages of 3PLs as Supply Chain Orchestrators pp. 435-451

Xiangfeng Chen, Gangshu (George) Cai and Jing-Sheng Song

Retail Clusters in Developing Economies pp. 452-467

Xuying Zhao, Arthur Lim, Hong Guo, Chao Ding and Jing-Sheng Song

Volume 20, issue 4, 2018

Trade-in Remanufacturing, Customer Purchasing Behavior, and Government Policy pp. 601-616

Fuqiang Zhang and Renyu Zhang

Supply Chain Visibility and Social Responsibility: Investigating Consumers’ Behaviors and Motives pp. 617-636

Tim Kraft, León Valdés and Yanchong Zheng

Operational Investment and Capital Structure Under Asset-Based Lending pp. 637-654

Yasin Alan and Vishal Gaur

Optimal Procurement Mechanisms for Assembly pp. 655-666

Bin Hu and Anyan Qi

Carbon Tariffs: Effects in Settings with Technology Choice and Foreign Production Cost Advantage pp. 667-686

David F. Drake

Optimal Pricing and Inventory Planning with Charitable Donations pp. 687-703

Leon Yang Chu, Guang Li and Paat Rusmevichientong

On-Demand Service Platforms pp. 704-720

Terry A. Taylor

Creating Work Breaks from Available Idleness pp. 721-736

Xu Sun and Ward Whitt

Shared Mobility for Last-Mile Delivery: Design, Operational Prescriptions, and Environmental Impact pp. 737-751

Wei Qi, Lefei Li, Sheng Liu and Zuo-Jun Max Shen

Improving Consumer Welfare and Manufacturer Profit via Government Subsidy Programs: Subsidizing Consumers or Manufacturers? pp. 752-766

Jiayi Joey Yu, Christopher S. Tang and Zuo-Jun Max Shen

The Value of Fit Information in Online Retail: Evidence from a Randomized Field Experiment pp. 767-787

Santiago Gallino and Antonio Moreno

Third-Party Ownership Business Models and the Operational Performance of Solar Energy Systems pp. 788-800

Jose A. Guajardo

Volume 20, issue 3, 2018

Real-Time Ambulance Dispatching and Relocation pp. 467-480

Amir Ali Nasrollahzadeh, Amin Khademi and Maria E. Mayorga

Are Strategic Customers Bad for a Supply Chain? pp. 481-497

Yen-Ting Lin, Ali K. Parlaktürk and Jayashankar M. Swaminathan

Quality at the Source or at the End? Managing Supplier Quality Under Information Asymmetry pp. 498-516

Mohammad E. Nikoofal and Mehmet Gümüş

Automated Teller Machine Replenishment Policies with Submodular Costs pp. 517-530

Yu Zhang and Vidyadhar Kulkarni

An Examination of Early Transfers to the ICU Based on a Physiologic Risk Score pp. 531-549

Wenqi Hu, Carri W. Chan, José R. Zubizarreta and Gabriel J. Escobar

Assortment Optimization and Pricing Under a Nonparametric Tree Choice Model pp. 550-565

Alice Paul, Jacob Feldman and James Mario Davis

Optimal Procurement Auctions Under Multistage Supplier Qualification pp. 566-582

Wei Chen, Milind Dawande and Ganesh Janakiraman

When Prospect Theory Meets Consumer Choice Models: Assortment and Pricing Management with Reference Prices pp. 583-600

Ruxian Wang

Volume 19, issue 4, 2017

OM Forum—Causal Inference Models in Operations Management pp. 509-525

Teck Ho, Noah Lim, Sadat Reza and Xiaoyu Xia

OM Forum—An Essay on Operations Management pp. 526-533

Sridhar Tayur

Do Plant Inspections Predict Future Quality? The Role of Investigator Experience pp. 534-550

George Ball, Enno Siemsen and Rachna Shah

Capacity Management in Agricultural Commodity Processing and Application in the Palm Industry pp. 551-567

Onur Boyabatlı, Jason Nguyen and Tong Wang

Inventory Management in a Consumer Electronics Closed-Loop Supply Chain pp. 568-585

Andre Calmon and Stephen C. Graves

Framework Agreements in Procurement: An Auction Model and Design Recommendations pp. 586-603

Yonatan Gur, Lijian Lu and Gabriel Y. Weintraub

Cash Conversion Systems in Corporate Subsidiaries pp. 604-619

Weiwei Chen, Benjamin Melamed, Oleg Sokolinskiy and Ben Sopranzetti

Managing Reliability and Stability Risks in Forest Harvesting pp. 620-638

Miguel Lejeune and Janne Kettunen

Managing Customer Arrivals in Service Systems with Multiple Identical Servers pp. 639-656

Christos Zacharias and Michael Pinedo

When Customers Anticipate Liquidation Sales: Managing Operations Under Financial Distress pp. 657-673

John Birge, Rodney P. Parker, Michelle Xiao Wu and S. Alex Yang

Customer Acquisition, Retention, and Service Access Quality: Optimal Advertising, Capacity Level, and Capacity Allocation pp. 674-691

Philipp Afèche, Mojtaba Araghi and Opher Baron

Dual Coproduct Technologies: Implications for Process Development and Adoption pp. 692-712

Ying-Ju Chen, Brian Tomlin and Yimin Wang

Volume 19, issue 3, 2017

Ralph Gomory Best Industry Studies Paper Award (2016) pp. 337-337

Nathan Craig, Nicole DeHoratius and Ananth Raman

OM Forum—Three Simple Approaches for Young Scholars to Identify Relevant and Novel Research Topics in Operations Management pp. 338-346

Christopher S. Tang

Does Social Interaction Improve Learning Outcomes? Evidence from Field Experiments on Massive Open Online Courses pp. 347-367

Dennis J. Zhang, Gad Allon and Jan A. Van Mieghem

The Role of Surge Pricing on a Service Platform with Self-Scheduling Capacity pp. 368-384

Gérard P. Cachon, Kaitlin M. Daniels and Ruben Lobel

Managing Posterior Price Matching: The Role of Customer Boundedly Rational Expectations pp. 385-402

Tingliang Huang, Zhe Yin and Ying-Ju Chen

Competing with Copycats When Customers Are Strategic pp. 403-418

Hubert Pun and Gregory D. DeYong

Mitigating Spillover in Online Retailing via Replenishment pp. 419-436

Jason Acimovic and Stephen C. Graves

Clinical Trials for New Drug Development: Optimal Investment and Application pp. 437-452

Panos Kouvelis, Joseph Milner and Zhili Tian

Contract Theory: Impact on Biopharmaceutical Alliance Structure and Performance pp. 453-471

Niyazi Taneri and Arnoud De Meyer

Equivalent Inventory Metrics: A Behavioral Perspective pp. 472-488

Tobias Stangl and Ulrich W. Thonemann

Strategic Investment in Renewable Energy Sources: The Effect of Supply Intermittency pp. 489-507

Sam Aflaki and Serguei Netessine

Volume 19, issue 2, 2017

Is Reshoring Better Than Offshoring? The Effect of Offshore Supply Dependence pp. 166-184

Li Chen and Bin Hu

The Car Sharing Economy: Interaction of Business Model Choice and Product Line Design pp. 185-201

Ioannis Bellos, Mark Ferguson and L. Beril Toktay

Wine Analytics: Fine Wine Pricing and Selection Under Weather and Market Uncertainty pp. 202-215

Mert Hakan Hekimoğlu, Burak Kazaz and Scott Webster

Managing Production-Inventory Systems with Scarce Resources pp. 216-229

Saif Benjaafar, David Chen and Rowan Wang

Pricing and Capacity Allocation for Shared Services pp. 230-245

Vasiliki Kostami, Dimitris Kostamis and Serhan Ziya

Information Sharing in Competing Supply Chains with Production Cost Reduction pp. 246-262

Albert Y. Ha, Quan Tian and Shilu Tong

Trade Credit in Competition: A Horizontal Benefit pp. 263-289

Heikki Peura, S. Alex Yang and Guoming Lai

Optimal Markdown Pricing and Inventory Allocation for Retail Chains with Inventory Dependent Demand pp. 290-304

Stephen A. Smith and Narendra Agrawal

Note on Cournot Competition Under Yield Uncertainty pp. 305-308

Maria C. Jansen and Osman Y. Özaltın

Service Region Design for Urban Electric Vehicle Sharing Systems pp. 309-327

Long He, Ho-Yin Mak, Ying Rong and Zuo-Jun Max Shen

Volume 19, issue 1, 2017

Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades pp. 1-18

Övünç Yılmaz, Pelin Pekgün and Mark Ferguson

Would You Like to Upgrade to a Premium Room? Evaluating the Benefit of Offering Standby Upgrades pp. 1-18

Övünç Yılmaz, Pelin Pekgün and Mark Ferguson

Team Familiarity and Productivity in Cardiac Surgery Operations: The Effect of Dispersion, Bottlenecks, and Task Complexity pp. 19-35

Emmanouil Avgerinos and Bilal Gokpinar

Team Familiarity and Productivity in Cardiac Surgery Operations: The Effect of Dispersion, Bottlenecks, and Task Complexity pp. 19-35

Emmanouil Avgerinos and Bilal Gokpinar

Measuring the Bullwhip Effect: Discrepancy and Alignment Between Information and Material Flows pp. 36-51

Li Chen, Wei Luo and Kevin Shang

Measuring the Bullwhip Effect: Discrepancy and Alignment Between Information and Material Flows pp. 36-51

Li Chen, Wei Luo and Kevin Shang

Strategic Idleness and Dynamic Scheduling in an Open-Shop Service Network: Case Study and Analysis pp. 52-71

Opher Baron, Oded Berman, Dmitry Krass and Jianfu Wang

Strategic Idleness and Dynamic Scheduling in an Open-Shop Service Network: Case Study and Analysis pp. 52-71

Opher Baron, Oded Berman, Dmitry Krass and Jianfu Wang

Leader-Based Collective Bargaining: Cooperation Mechanism and Incentive Analysis pp. 72-83

Vernon N. Hsu, Guoming Lai, Baozhuang Niu and Wenqiang Xiao

Leader-Based Collective Bargaining: Cooperation Mechanism and Incentive Analysis pp. 72-83

Vernon N. Hsu, Guoming Lai, Baozhuang Niu and Wenqiang Xiao

Online and Offline Information for Omnichannel Retailing pp. 84-98

Fei Gao and Xuanming Su

Manufacturing & Service Operations Management pp. 84-98

Fei Gao and Xuanming Su

Imaging Room and Beyond: The Underlying Economics Behind Physicians’ Test-Ordering Behavior in Outpatient Services pp. 99-113

Tinglong Dai, Mustafa Akan and Sridhar Tayur

Imaging Room and Beyond: The Underlying Economics Behind Physicians’ Test-Ordering Behavior in Outpatient Services pp. 99-113

Tinglong Dai, Mustafa Akan and Sridhar Tayur

Understanding How Generation Flexibility and Renewable Energy Affect Power Market Competition pp. 114-131

Majid Al-Gwaiz, Xiuli Chao and Owen Wu

Understanding How Generation Flexibility and Renewable Energy Affect Power Market Competition pp. 114-131

Majid Al-Gwaiz, Xiuli Chao and Owen Wu

Open or Closed? Technology Sharing, Supplier Investment, and Competition pp. 132-149

Bin Hu, Ming Hu and Yi Yang

Open or Closed? Technology Sharing, Supplier Investment, and Competition pp. 132-149

Bin Hu, Ming Hu and Yi Yang

How Do Contract Parameters Influence the Economics of Vehicle-to-Grid? pp. 150-164

Gerald Broneske and David Wozabal

How Do Contract Parameters Influence the Economics of Vehicle-to-Grid? pp. 150-164

Gerald Broneske and David Wozabal