Manufacturing & Service Operations Management

2011 - 2025

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Volume 24, issue 6, 2022

OM Forum—A Vision of Responsible Research in Operations Management pp. 2799-2808

Serguei Netessine

Predicting Inpatient Flow at a Major Hospital Using Interpretable Analytics pp. 2809-2824

Dimitris Bertsimas, Jean Pauphilet, Jennifer Stevens and Manu Tandon

Overbooked and Overlooked: Machine Learning and Racial Bias in Medical Appointment Scheduling pp. 2825-2842

Michele Samorani, Shannon L. Harris, Linda Goler Blount, Haibing Lu and Michael A. Santoro

Managing Social Responsibility in Multitier Supply Chains pp. 2843-2862

Lu Huang, Jing-Sheng Song and Robert Swinney

Food Safety Audits in Developing Economies: Decentralization vs. Centralization pp. 2863-2881

Lingxiu Dong, Iva Rashkova and Duo Shi

Using Mobile Device Data to Understand the Effect of Stay-at-Home Orders on Residents’ Mobility pp. 2882-2900

Guihua Wang

From Targeting to Transfer: Design of Allocation Rules in Cash Transfer Programs pp. 2901-2924

Huan Zheng, Guodong Lyu, Jiannan Ke and Chung-Piaw Teo

Improving Tuberculosis Treatment Adherence Support: The Case for Targeted Behavioral Interventions pp. 2925-2943

Justin J. Boutilier, Jónas Oddur Jónasson and Erez Yoeli

Resource Allocation with Sigmoidal Demands: Mobile Healthcare Units and Service Adoption pp. 2944-2961

Andres Alban, Philippe Blaettchen, Harwin de Vries and Luk N. Van Wassenhove

Partial Completion as a Nonprofit Strategy pp. 2962-2981

Can Zhang, Atalay Atasu and Karthik Ramachandran

Is Adopting Mass Customization a Path to Environmentally Sustainable Fashion? pp. 2982-3000

Aydın Alptekinoğlu and Adem Örsdemir

Donations for Refugee Crises: In-kind vs. Cash Assistance pp. 3001-3018

Telesilla O. Kotsi, Owen Wu and Alfonso J. Pedraza-Martinez

Be the Match: Optimizing Capacity Allocation for Allogeneic Stem Cell Transplantation pp. 3019-3038

Sundara Natarajan Panchanatham, Michael Freeman, Harry Groenevelt and Sameer Hasija

Antidiscrimination Laws, Artificial Intelligence, and Gender Bias: A Case Study in Nonmortgage Fintech Lending pp. 3039-3059

Stephanie Kelley, Anton Ovchinnikov, David R. Hardoon and Adrienne Heinrich

The Impacts of Algorithmic Work Assignment on Fairness Perceptions and Productivity: Evidence from Field Experiments pp. 3060-3078

Bing Bai, Hengchen Dai, Dennis J. Zhang, Fuqiang Zhang and Haoyuan Hu

Does What Happens in the ED Stay in the ED? The Effects of Emergency Department Physician Workload on Post-ED Care Use pp. 3079-3098

Mohamad Soltani, Robert J. Batt, Hessam Bavafa and Brian W. Patterson

Service Chains’ Operational Strategies: Standardization or Customization? Evidence from the Nursing Home Industry pp. 3099-3116

Lu Kong, Kejia Hu and Rohit Verma

Can Big Data Cure Risk Selection in Healthcare Capitation Program? A Game Theoretical Analysis pp. 3117-3134

Zhaowei She, Turgay Ayer and Daniel Montanera

Adaptive Capacity Planning for Ambulatory Surgery Centers pp. 3135-3157

Seokjun Youn, H. Neil Geismar, Chelliah Sriskandarajah and Vikram Tiwari

The Promise of mHealth for Chronic Disease Management Under Different Payment Systems pp. 3158-3176

Balaraman Rajan, Arvind Sainathan, Saligrama Agnihothri and Leon Cui

Cross-Trained Fire-Medics Respond to Medical Calls and Fire Incidents: A Fast Algorithm for a Three-State Spatial Queuing Problem pp. 3177-3192

Cheng Hua and Arthur J. Swersey

Forecasting Airport Transfer Passenger Flow Using Real-Time Data and Machine Learning pp. 3193-3214

Xiaojia Guo, Yael Grushka-Cockayne and Bert De Reyck

Vertiport Planning for Urban Aerial Mobility: An Adaptive Discretization Approach pp. 3215-3235

Wang Kai, Alexandre Jacquillat and Vikrant Vaze

Curbing Emissions: Environmental Regulations and Product Offerings Across Markets pp. 3236-3251

Zheng Han, Bin Hu and Milind Dawande

Multicriteria Course Mode Selection and Classroom Assignment Under Sudden Space Scarcity pp. 3252-3268

Mehran Navabi-Shirazi, Mohamed El Tonbari, Natashia Boland, Dima Nazzal and Lauren N. Steimle

Contractual Coordination of Agricultural Marketing Cooperatives With Quality Provisions pp. 3269-3282

Xiaoyan Qian and Tava Lennon Olsen

Reining in Onion Prices by Introducing a Vertically Differentiated Substitute: Models, Analysis, and Insights pp. 3283-3305

H. Müge Yayla-Küllü, Omkar D. Palsule-Desai and Srinagesh Gavirneni

Volume 24, issue 5, 2022

When Shared Autonomous Electric Vehicles Meet Microgrids: Citywide Energy-Mobility Orchestration pp. 2389-2406

Wei Qi, Mengyi Sha and Shanling Li

Drone Network Design for Cardiac Arrest Response pp. 2407-2424

Justin J. Boutilier and Timothy C. Y. Chan

Last Mile Innovation: The Case of the Locker Alliance Network pp. 2425-2443

Guodong Lyu and Chung-Piaw Teo

Offline-Channel Planning in Smart Omnichannel Retailing pp. 2444-2462

Jian Chen, Yong Liang, Hao Shen, Zuo-Jun Max Shen and Mengying Xue

Prescriptive Analytics in Urban Policing Operations pp. 2463-2480

Tobias Brandt, Oliver Dlugosch, Ayman Abdelwahed, Pieter L. van den Berg and Dirk Neumann

Smart Charging of Electric Vehicles: An Innovative Business Model for Utility Firms pp. 2481-2499

Owen Wu, Şafak Yücel and Yangfang (Helen) Zhou

Urban Bike Lane Planning with Bike Trajectories: Models, Algorithms, and a Real-World Case Study pp. 2500-2515

Sheng Liu, Zuo-Jun Max Shen and Xiang Ji

Slugging: Casual Carpooling for Urban Transit pp. 2516-2534

Shiliang Cui, Kaili Li, Luyi Yang and Jinting Wang

On-Demand Meal Delivery Platforms: Operational Level Data and Research Opportunities pp. 2535-2542

Wenzheng Mao, Liu Ming, Ying Rong, Christopher S. Tang and Huan Zheng

Opaque Selling and Inventory Management in Vertically Differentiated Markets pp. 2543-2557

Hang Ren and Tingliang Huang

Contracting Mechanisms for Stable Sourcing Networks pp. 2558-2576

Jennifer K. Ryan, Lusheng Shao and Daewon Sun

Learning to Collude in a Pricing Duopoly pp. 2577-2594

Janusz M. Meylahn and Arnoud V. den Boer

Investment Efforts Under Complementary Sourcing: The Role of Market Risk and Endogenous Pricing pp. 2595-2610

Yimin Wang, Rui Yin, Xiangjing Chen and Scott Webster

The Impact of the COVID-19 Pandemic on the Behavior of Online Gig Workers pp. 2611-2628

Xinyu Cao, Dennis Zhang and Lei Huang

The Implications of Strategic Inventory for Short-Term vs. Long-Term Supply Contracts in Nonexclusive Reselling Environments pp. 2629-2647

Abhishek Roy, Stephen M. Gilbert and Guoming Lai

A Classification of Carbon Abatement Opportunities of Global Firms pp. 2648-2665

Christian C. Blanco

Adaptive Sequential Experiments with Unknown Information Arrival Processes pp. 2666-2684

Yonatan Gur and Ahmadreza Momeni

Distributed 3D Printing of Spare Parts via IP Licensing pp. 2685-2702

Yue Zhang, Bram Westerweel, Rob Basten and Jing-Sheng Song

Does Customer Email Engagement Improve Profitability? Evidence from a Field Experiment in Subscription Service Retailing pp. 2703-2721

Yiwei Wang, Lauren Xiaoyuan Lu and Pengcheng Shi

The Effect of Subcontracted Labor Mix on Financial Performance: Evidence from High-Tech Project Teams pp. 2722-2740

Antoaneta Momcheva, Emmanouil Avgerinos and Fabrizio Salvador

Online Personalized Assortment Optimization with High-Dimensional Customer Contextual Data pp. 2741-2760

Sentao Miao and Xiuli Chao

Privacy Management in Service Systems pp. 2761-2779

Ming Hu, Ruslan Momot and Jianfu Wang

The Impact of Schedule Consistency on Shift Worker Productivity: An Empirical Investigation pp. 2780-2796

Guanyi Lu, Rex Yuxing Du and Xiaosong (David) Peng

Volume 24, issue 4, 2022

Operational Strategies for Distributing Durable Goods in the Base of the Pyramid pp. 1887-1905

Andre Calmon, Diana Jue-Rajasingh, Gonzalo Romero and Jackie Stenson

Managing Customer Search via Bundling pp. 1906-1925

Chenguang (Allen) Wu, Chen Jin and Ying-Ju Chen

Before It’s Too Late: Product Recall Delays and Policy Design pp. 1926-1938

Wenzheng Mao, Zhanyu Dong and Hsiao-Hui Lee

Distribution-Free Pricing pp. 1939-1958

Hongqiao Chen, Ming Hu and Georgia Perakis

Queues with Redundancy: Is Waiting in Multiple Lines Fair? pp. 1959-1976

Leela Nageswaran and Alan Scheller-Wolf

Reading Between the Stars: Understanding the Effects of Online Customer Reviews on Product Demand pp. 1977-1996

Hallie S. Cho, Manuel E. Sosa and Sameer Hasija

Do Managers Overreact When in Backlog? Evidence of Scope Neglect from a Supply Chain Experiment pp. 1997-2009

Rogelio Oliva, Huseyn Abdulla and Paulo Gonçalves

Learning Personalized Product Recommendations with Customer Disengagement pp. 2010-2028

Hamsa Bastani, Pavithra Harsha, Georgia Perakis and Divya Singhvi

Outcome-Based Reimbursement: The Solution to High Drug Spending? pp. 2029-2047

Liang Xu, Hongmin Li and Hui Zhao

Non-ownership Business Models for Solar Energy pp. 2048-2063

Vishal V. Agrawal, L. Beril Toktay and Şafak Yücel

Prevent or Report? Managing Near Misses for Safer Operations pp. 2064-2080

Nitin Bakshi and Heikki Peura

Offering Free Upgrades Even Before Stocks Run Out: The Value of Proactive Upgrades pp. 2081-2097

David Chen, Christopher S. Tang, Huihui Wang, Rowan Wang and Yimin Yu

The Value of Information and Flexibility with Temporal Commitments pp. 2098-2115

Pol Boada-Collado, Sunil Chopra and Karen Smilowitz

Pricing, Quality, and Stocking Decisions in a Manufacturer-Centric Dual Channel pp. 2116-2133

Xiaomeng Guo, Panos Kouvelis and Danko Turcic

Dynamic Pricing with Point Redemption pp. 2134-2149

Hakjin Chung, Hyun-Soo Ahn and So Yeon Chun

Omnichannel Distribution to Fulfill Retail Orders pp. 2150-2165

Xiang Wan

Why Are Minimum Order Quantity Contracts Popular in Practice? A Behavioral Investigation pp. 2166-2182

Ozge Tuncel, Niyazi Taneri and Sameer Hasija

Strategic Trade Credit in a Supply Chain with Buyer Competition pp. 2183-2201

Jie Ning

The Microstructure of Work: Understanding Productivity Benefits and Costs of Interruptions pp. 2202-2220

Pradeep K. Pendem, Paul I. Green and Bradley R. Staats

Warranty Reserve Management: Demand Learning and Funds Pooling pp. 2221-2239

Xiao-Lin Wang, Yuanguang Zhong, Lishuai Li, Wei Xie and Zhi-Sheng Ye

Warranty Length, Product Reliability, and Secondary Markets pp. 2240-2255

Wayne Fu, Atalay Atasu and Necati Tereyağoğlu

M-Commerce, Sales Concentration, and Inventory Management pp. 2256-2273

Nitish Jain and Tom Fangyun Tan

Optimal Use and Replenishment of Two Substitutable Raw Materials in a Stochastic Capacitated Make-to-Order Production System pp. 2274-2292

Qi (George) Chen, Izak Duenyas and Stefanus Jasin

Should We All Work in Sprints? How Agile Project Management Improves Performance pp. 2293-2309

Tobias Lieberum, Sebastian Schiffels and Rainer Kolisch

Optimal Policies for a Multi-Echelon Inventory Problem with Service Time Target and Expediting pp. 2310-2327

Xiaobei Shen, Yimin Yu and Jing-Sheng Song

Scan Based Trading and Bargaining Equilibrium: A Structural Estimation of Supply Chain Profit pp. 2328-2348

Stanley Frederick W. T. Lim, Timothy J. Richards, Elliot Rabinovich and Min Choi

Seeing the Bigger Picture? Ramping up Production with the Use of Augmented Reality pp. 2349-2366

David Wuttke, Ankit Upadhyay, Enno Siemsen and Alexandra Wuttke-Linnemann

Driving Supply to Marketplaces: Optimal Platform Pricing When Suppliers Share Inventory pp. 2367-2386

Victor Martínez- de-Albéniz, Catarina Pinto and Pedro Amorim

Volume 24, issue 3, 2022

OM Forum—Reducing Food Waste: An Operations Management Research Agenda pp. 1261-1275

Arzum Akkaş and Vishal Gaur

Sustainability in the Fast Fashion Industry pp. 1276-1293

Xiaoyang Long and Javad Nasiry

Energy-Aware and Delay-Sensitive Management of a Drone Delivery System pp. 1294-1310

Weiliang Liu and Xu Sun

Environment and Energy? The Impact of Environmental Management Systems on Energy Efficiency pp. 1311-1328

Seongkyoon Jeong and Jaeseok Lee

Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda pp. 1329-1348

Amrita Kundu and Kamalini Ramdas

Can Deep Reinforcement Learning Improve Inventory Management? Performance on Lost Sales, Dual-Sourcing, and Multi-Echelon Problems pp. 1349-1368

Joren Gijsbrechts, Robert N. Boute, Jan A. Van Mieghem and Dennis J. Zhang

On a Variation of Two-Part Tariff Pricing of Services: A Data-Driven Approach pp. 1369-1387

Georgia Perakis and Charles Thraves

COVID-19 and E-Commerce Operations: Evidence from Alibaba pp. 1388-1405

Brian Rongqing Han, Tianshu Sun, Leon Yang Chu and Lixia Wu

“Fulfilled by Amazon”: A Strategic Perspective of Competition at the e-Commerce Platform pp. 1406-1420

Guoming Lai, Huihui Liu, Wenqiang Xiao and Xinyi Zhao

Real-Time Delivery Time Forecasting and Promising in Online Retailing: When Will Your Package Arrive? pp. 1421-1436

Nooshin Salari, Sheng Liu and Zuo-Jun Max Shen

Consumer Equilibrium, Demand Effects, and Efficiency in Group Buying pp. 1437-1456

Liu Ming and Tunay I. Tunca

The Recall Decision Exposed: Automobile Recall Timing and Process Data Set pp. 1457-1473

Vivek Astvansh, George P. Ball and Matthew Josefy

An Operations Approach for Reducing Glycemic Variability: Evidence from a Primary Care Setting pp. 1474-1493

Vishal Ahuja, Carlos A. Alvarez and Bradley R. Staats

After-Sales Service Contracting: Condition Monitoring and Data Ownership pp. 1494-1510

Cuihong Li and Brian Tomlin

Ride-Hailing Platforms: Competition and Autonomous Vehicles pp. 1511-1528

Auyon Siddiq and Terry A. Taylor

Joint Product Framing (Display, Ranking, Pricing) and Order Fulfillment Under the Multinomial Logit Model for E-Commerce Retailers pp. 1529-1546

Yanzhe (Murray) Lei, Stefanus Jasin, Joline Uichanco and Andrew Vakhutinsky

Channel Structures of Online Retail Platforms pp. 1547-1561

Albert Y. Ha, Shilu Tong and Yunjie Wang

Budgeting in International Humanitarian Organizations pp. 1562-1577

Milad Keshvari Fard, Ivana Ljubić and Felix Papier

Estimating Lost Sales for Substitutable Products with Uncertain On-Shelf Availability pp. 1578-1594

Daniel Steeneck, Fredrik Eng-Larsson and Francisco Jauffred

Coping with Spatial Mismatch: Subsidy Design for Electric Vehicle and Charging Markets pp. 1595-1610

Wei Zhang and Yifan Dou

Shipment Policies for Products with Fixed Shelf Lives: Impact on Profits and Waste pp. 1611-1629

Arzum Akkaş and Dorothee Honhon

Value of Online–Off-line Return Partnership to Off-line Retailers pp. 1630-1649

Elina H. Hwang, Leela Nageswaran and Soo-Haeng Cho

Effective Online Order Acceptance Policies for Omnichannel Fulfillment pp. 1650-1663

Su Jia, Jeremy Karp, R. Ravi and Sridhar Tayur

Intertemporal Content Variation with Customer Learning pp. 1664-1680

Fernando Bernstein, Soudipta Chakraborty and Robert Swinney

Negotiating Government-to-Government Food Importing Contracts: A Nash Bargaining Framework pp. 1681-1697

Liying Mu, Bin Hu, A Reddy and Srinagesh Gavirneni

Sharing Manufacturer’s Demand Information in a Supply Chain with Price and Service Effort Competition pp. 1698-1713

Yunjie Wang, Albert Y. Ha and Shilu Tong

Supply Chain Performance with Target-Oriented Firms pp. 1714-1732

Lucy Gongtao Chen and Qinshen Tang

Unraveling Behavioral Ordering: Relative Costs and the Bullwhip Effect pp. 1733-1750

Brent B. Moritz, Arunachalam Narayanan and Chris Parker

Incentives for Shared Services: Multiserver Queueing Systems with Priorities pp. 1751-1759

Hanlin Liu and Yimin Yu

Manufacturing Process Innovation in the Pharmaceutical Industry pp. 1760-1778

Ivan Lugovoi, Dimitrios A. Andritsos and Claire Senot

Product Flexibility Strategy Under Supply and Demand Risk pp. 1779-1795

Yimin Wang and Scott Webster

Collaboration Structures in Integrated Healthcare Delivery Systems: An Exploratory Study of Accountable Care Organizations pp. 1796-1820

Yingchao Lan, Aravind Chandrasekaran, Deepa Goradia and Daniel Walker

Competition Between Hospitals Under Bundled Payments and Fee-for-Service: An Equilibrium Analysis of Insurer’s Choice pp. 1821-1842

Zheng Han, Mazhar Arikan and Suman Mallik

On Designing a Socially Optimal Expedited Service and Its Impact on Individual Welfare pp. 1843-1858

Ricky Roet-Green and Aditya Shetty

Coordination of Multiechelon Supply Chains Using the Guaranteed Service Framework pp. 1859-1871

Tor Schoenmeyr and Stephen C. Graves

Volume 24, issue 2, 2022

AI and Procurement pp. 691-706

Ruomeng Cui, Meng Li and Shichen Zhang

Gender Inequality in Research Productivity During the COVID-19 Pandemic pp. 707-726

Ruomeng Cui, Hao Ding and Feng Zhu

Course Scheduling Under Sudden Scarcity: Applications to Pandemic Planning pp. 727-745

Cynthia Barnhart, Dimitris Bertsimas, Arthur Delarue and Julia Yan

Artificial Shortage in Agricultural Supply Chains pp. 746-765

Retsef Levi, Somya Singhvi and Yanchong Zheng

A Model for Prepositioning Emergency Relief Items Before a Typhoon with an Uncertain Trajectory pp. 766-790

Joline Uichanco

Crowdsourcing Last-Mile Deliveries pp. 791-809

Soraya Fatehi and Michael R. Wagner

The Effects of Patent Extension and Take-Back Regulation on Green Pharmacy pp. 810-826

Tianqin Shi, Nicholas C. Petruzzi and Dilip Chhajed

The Value of Health Information Technology Interoperability: Evidence from Interhospital Transfer of Heart Attack Patients pp. 827-845

Yao Li, Lauren Xiaoyuan Lu, Susan Feng Lu and Jian Chen

Recovering Global Supply Chains from Sourcing Interruptions: The Role of Sourcing Strategy pp. 846-863

Nitish Jain, Karan Girotra and Serguei Netessine

Clinical Ambiguity and Conflicts of Interest in Interventional Cardiology Decision Making pp. 864-882

Tinglong Dai, Xiaofang Wang and Chao-Wei Hwang

Doing Less to Do More? Optimal Service Portfolio of Non-profits That Serve Distressed Individuals pp. 883-901

Priyank Arora, Morvarid Rahmani and Karthik Ramachandran

Sourcing from a Self-Reporting Supplier: Strategic Communication of Social Responsibility in a Supply Chain pp. 902-920

Tao Lu and Brian Tomlin

Reference Pricing for Healthcare Services pp. 921-937

Shima Nassiri, Elodie Adida and Hamed Mamani

Divide and Conquer: A Hygienic, Efficient, and Reliable Assembly Line for Housekeeping pp. 938-955

Xiao Alison Chen, Rowan Wang and Jianghua Zhang

Partnerships in Urban Mobility: Incentive Mechanisms for Improving Public Transit Adoption pp. 956-971

Auyon Siddiq, Christopher S. Tang and Jingwei Zhang

The Incentive Game Under Target Effects in Ridesharing: A Structural Econometric Analysis pp. 972-992

Xirong Chen, Zheng Li, Liu Ming and Weiming Zhu

A Theory of Interior Peaks: Activity Sequencing and Selection for Service Design pp. 993-1001

Yifu Li, Tinglong Dai and Xiangtong Qi

Understanding Customer Retrials in Call Centers: Preferences for Service Quality and Service Speed pp. 1002-1020

Kejia Hu, Gad Allon and Achal Bassamboo

Symbolic Awards in Buyer–Supplier Relations pp. 1021-1039

Ruth Beer, Hyun-Soo Ahn and Stephen Leider

On Co-opetitive Supply Partnerships with End-Product Rivals: Information Asymmetry, Dual Sourcing and Supply Market Efficiency pp. 1040-1055

Seung Hwan Jung and Panos Kouvelis

Sourcing Innovation: Integrated System or Individual Components? pp. 1056-1073

Zhi Chen, Jürgen Mihm and Jochen Schlapp

Implications of Price Matching in Supply Chain Negotiation pp. 1074-1090

Weixin Shang and Gangshu (George) Cai

Welfare Implications of Congestion Pricing: Evidence from SF park pp. 1091-1109

Pnina Feldman, Jun Li and Hsin-Tien Tsai

Supply Chain Coordination for E-Commerce: Risk Penalty vs. Flat Rate pp. 1110-1127

Ju Myung Song and Yao Zhao

Cross-Category Retailing Management: Substitution and Complementarity pp. 1128-1145

Chenxu Ke and Ruxian Wang

Intertemporal Product Management with Strategic Consumers: The Value of Defective Product Returns pp. 1146-1164

Narendra Singh, Karthik Ramachandran and Ravi Subramanian

Online Learning and Optimization of (Some) Cyclic Pricing Policies in the Presence of Patient Customers pp. 1165-1182

Huanan Zhang and Stefanus Jasin

When to Lock the Volatile Input Price? Procurement of Commodity Components Under Different Pricing Schemes pp. 1183-1201

Shi Chen, Junfei Lei and Kamran Moinzadeh

Managing Uncertain Capacities for Network Revenue Optimization pp. 1202-1219

Fabricio Previgliano and Gustavo Vulcano

Omnichannel Assortment Optimization Under the Multinomial Logit Model with a Features Tree pp. 1220-1240

Venus Lo and Huseyin Topaloglu

Data-Driven Sports Ticket Pricing for Multiple Sales Channels with Heterogeneous Customers pp. 1241-1260

Hayri A. Arslan, Robert F. Easley, Ruxian Wang and Övünç Yılmaz

Volume 24, issue 1, 2022

OM Forum—Pandemics/Epidemics: Challenges and Opportunities for Operations Management Research pp. 1-23

Sushil Gupta, Martin K. Starr, Reza Zanjirani Farahani and Nasrin Asgari

Enabling Smarter Cities with Operations Management pp. 24-39

Ho-Yin Mak

That’s Not Fair: Tariff Structures for Electric Utilities with Rooftop Solar pp. 40-58

Siddharth Prakash Singh and Alan Scheller-Wolf

Optimal Dynamic Appointment Scheduling of Base and Surge Capacity pp. 59-76

Benjamin Grant, Itai Gurvich, R. Kannan Mutharasan and Jan A. Van Mieghem

Strategic Inventories Under Supply Chain Competition pp. 77-90

Xi Li, Yanzhi Li and Ying-Ju Chen

Surge Pricing and Two-Sided Temporal Responses in Ride Hailing pp. 91-109

Bin Hu, Ming Hu and Han Zhu

Labor Welfare in On-Demand Service Platforms pp. 110-124

Saif Benjaafar, Jian-Ya Ding, Guangwen Kong and Terry Taylor

Dynamic Type Matching pp. 125-142

Ming Hu and Yun Zhou

Centralized or Decentralized Transfer Prices: A Behavioral Approach for Improving Supply Chain Coordination pp. 143-158

Elena Katok and Sebastián Villa

Impacts of Counterfeiting on a Global Supply Chain pp. 159-178

Zelong Yi, Man Yu and Ki Ling Cheung

Procurement Strategies with Unreliable Suppliers Under Correlated Random Yields pp. 179-195

Lingxiu Dong, Xin Geng, Guang Xiao and Nan Yang

A Responsive-Pricing Retailer Sourcing from Competing Suppliers Facing Disruptions pp. 196-213

Xi Shan, Tao Li and Suresh Sethi

Technology Licensing and Productivity Growth: Evidence from Manufacturing Firms in Developing Economies pp. 214-234

Arzi Adbi, Xiaojin Liu and Anant Mishra

A Two-Sided Incentive Program for Coordinating the Influenza Vaccine Supply Chain pp. 235-255

Kenan Arifoğlu and Christopher S. Tang

NetEase Cloud Music Data pp. 275-284

Dennis J. Zhang, Ming Hu, Xiaofei Liu, Yuxiang Wu and Yong Li

A Deep Q-Network for the Beer Game: Deep Reinforcement Learning for Inventory Optimization pp. 285-304

Afshin Oroojlooyjadid, MohammadReza Nazari, Lawrence V. Snyder and Martin Takáč

Optimal Contract Under Asymmetric Information About Fairness pp. 305-314

Valery Pavlov, Elena Katok and Wen Zhang

Prepositioning and Local Purchasing for Emergency Operations Under Budget, Demand, and Supply Uncertainty pp. 315-332

Mahyar Eftekhar, Jing-Sheng Jeannette Song and Scott Webster

The Internet of Things and Information Fusion: Who Talks to Who? pp. 333-351

Soroush Saghafian, Brian Tomlin and Stephan Biller

Introducing Autonomous Vehicles: Adoption Patterns and Impacts on Social Welfare pp. 352-369

Opher Baron, Oded Berman and Mehdi Nourinejad

Taxing the Taxpayers: An Empirical Investigation of the Drivers of Baseline Changes in U.S. Federal Government Technology Programs pp. 370-391

Dwaipayan Roy, Anant Mishra and Kingshuk K. Sinha

Hiding in the Herd: The Product Recall Clustering Phenomenon pp. 392-410

Ujjal K. Mukherjee, George P. Ball, Kaitlin D. Wowak, Karthik V. Natarajan and Jason W. Miller

Operational Disruptions, Firm Risk, and Control Systems pp. 411-429

William Schmidt and Ananth Raman

Product Price, Quality, and Service Decisions Under Consumer Choice Models pp. 430-447

Ruxian Wang, Chenxu Ke and Shiliang Cui

The Threshold Effects on Consumer Choice and Pricing Decisions pp. 448-466

Ruxian Wang

Store-Brand Introduction and Multilateral Contracting pp. 467-468

Quan Zheng, Hongseok Jang and Xiajun Amy Pan

What Is the Impact of Nonrandomness on Random Choice Models? pp. 485-503

Ruxian Wang

A Robust Data-Driven Approach for the Newsvendor Problem with Nonparametric Information pp. 504-523

Liang Xu, Yi Zheng and Li Jiang

Extended Producer Responsibility for Pharmaceuticals pp. 524-541

Işıl Alev, Atalay Atasu, L. Beril Toktay and Can Zhang

Flexible Drug Approval Policies pp. 542-560

Fernanda Bravo, Taylor C. Corcoran and Elisa F. Long

Intraday Scheduling with Patient Re-entries and Variability in Behaviours pp. 561-579

Minglong Zhou, Gar Goei Loke, Chaithanya Bandi, Zi Qiang Glen Liau and Wilson Wang

Adaptive Learning of Drug Quality and Optimization of Patient Recruitment for Clinical Trials with Dropouts pp. 580-599

Zhili Tian, Weidong Han and Warren B. Powell

Payment Models to Coordinate Healthcare Providers with Partial Attribution of Outcome Costs pp. 600-616

Sampath Rajagopalan and Chunyang Tong

Optimal Intervention Policies for Total Joint Replacement Postoperative Care Process pp. 617-631

Hyo Kyung Lee, Jingshan Li, Philip A. Bain and Christine Baker

Robust Optimization Approach to Process Flexibility Designs with Contribution Margin Differentials pp. 632-646

Shixin Wang, Xuan Wang and Jiawei Zhang

Price-Directed Cost Sharing and Demand Allocation Among Service Providers with Multiple Demand Sources and Multiple Facilities pp. 647-663

Hanlin Liu, Yimin Yu, Saif Benjaafar and Huihui Wang

Show or Tell? Improving Inventory Support for Agent-Based Businesses at the Base of the Pyramid pp. 664-681

Jason Acimovic, Chris Parker, David F. Drake and Karthik Balasubramanian

Data Set: 187 Weeks of Customer Forecasts and Orders for Microprocessors from Intel Corporation pp. 682-689

Matthew P. Manary and Sean P. Willems