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Letter to the Editor—Queuing with Balking—A Simple Method to Study the Transient Behavior

P. R. Satyamurty
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P. R. Satyamurty: The University of Western Australia, Nedlands, W.A., Australia

Operations Research, 1966, vol. 14, issue 2, 329-333

Abstract: We study the queuing system where every customer on arrival makes one of two possible decisions—to join the queue or to go away without taking service never to return. Assuming such a decision to be entirely governed by the queue size at the instant of customer arrival, we obtain the transient solutions for the queuing system M / M /1 using an approximate method. As an illustration of the method, some results of the computations are given.

Date: 1966
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