Several Results on the Design of Queueing Systems

Xiuli Chao () and Carlton Scott ()
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Xiuli Chao: Department of Industrial Engineering, North Carolina State University, Raleigh, NC 27695
Carlton Scott: Graduate School of Management, University of California, Irvine, California 92697

Operations Research, 2000, vol. 48, issue 6, 965-970

Abstract: Given that the total service effort in a multiple-server environment is fixed, it is generally known that the single-server system yields the minimum time a customer spends in the system. However, in many manufacturing as well as service applications the waiting time in the queue is more significant than total time in the system. We consider several such queueing design problems and show that the results for minimizing the waiting time in the queue are markedly different from those for minimizing total time in the system.

Keywords: Queues: optimization; application; Probability: stochastic model application (search for similar items in EconPapers)
Date: 2000
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Citations: View citations in EconPapers (2)

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