Telecommuting: Justice and Control in the Virtual Organization

Nancy B. Kurland and Terri D. Egan
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Nancy B. Kurland: Marshall School of Business, University of Southern California, Department of Management and Organization, Los Angeles, California 90089-1421
Terri D. Egan: The George L. Graziado School of Business and Management, Pepperdine University, 400 Corporate Pointe, Culver City, California 90230

Organization Science, 1999, vol. 10, issue 4, 500-513

Abstract: The adoption of telecommuting raises concerns for both managers and employees: Remote supervision presents monitoring challenges, while physical isolation may impede the employee's opportunity for, and involvement in, determining valued organizational outcomes (organizational justice). This study of 191 employees examined the relationships among telecommuting, organizational monitoring strategies, and organizational justice perceptions. Results suggest that monitoring strategies were more strongly associated with organizational justice perceptions than with telecommuting, and procedural and interactional justice perceptions related significantly to telecommuting. We provide implications, limitations, and ideas for future research.

Keywords: Justice; Telecommuting; Virtual Organization; New Organization Forms (search for similar items in EconPapers)
Date: 1999
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Citations: View citations in EconPapers (22)

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Persistent link: https://EconPapers.repec.org/RePEc:inm:ororsc:v:10:y:1999:i:4:p:500-513

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