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How Leaders Foster Self-Managing Team Effectiveness: Design Choices Versus Hands-on Coaching

Ruth Wageman ()
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Ruth Wageman: Dartmouth College, The Amos Tuck School, 100 Tuck Hall, Hanover, New Hampshire 03755-9023

Organization Science, 2001, vol. 12, issue 5, 559-577

Abstract: This multi-method field study examines the relative effects of two kinds of leader behaviors—design choices and hands-on coaching—on the effectiveness of self-managing teams. Findings show that how leaders design their teams and the quality of their hands-on coaching both influence team self-management, the quality of member relationships, and member satisfaction, but only leaders' design activities affect team task performance. Moreover, design and coaching interact, so that well-designed teams are helped more by effective coaching—and undermined less by ineffective coaching—than are poorly designed teams.

Keywords: Team Effectiveness; Team Leadership; Self-Managing Teams; Team Coaching (search for similar items in EconPapers)
Date: 2001
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Citations: View citations in EconPapers (23)

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http://dx.doi.org/10.1287/orsc.12.5.559.10094 (application/pdf)

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