Status Conflict in Groups

Corinne Bendersky () and Nicholas A. Hays ()
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Corinne Bendersky: UCLA Anderson School, Los Angeles, California 90095
Nicholas A. Hays: UCLA Anderson School, Los Angeles, California 90095

Organization Science, 2012, vol. 23, issue 2, 323-340

Abstract: We introduce status conflicts—defined as disputes over people's relative status (i.e., respect) positions in their group's social hierarchy—as a key group process that affects task group performance. Using mixed research methods, we qualitatively identify the characteristics of status conflicts, validate a four-item survey scale that distinctly measures status conflict, and investigate the relationship between status conflict and group performance. We determine that status conflict exerts a significant negative main effect, moderates the effects of task conflict on group performance, and hurts performance by undermining information sharing more than other types of conflict do.

Keywords: conflict; status; group (search for similar items in EconPapers)
Date: 2012
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Citations: View citations in EconPapers (52)

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Persistent link: https://EconPapers.repec.org/RePEc:inm:ororsc:v:23:y:2012:i:2:p:323-340

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