Stronger Than the Sum of Its Parts? The Performance Implications of Peer Control Combinations in Teams

Bart A. De Jong (), Katinka M. Bijlsma-Frankema () and Laura B. Cardinal ()
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Bart A. De Jong: Department of Management and Organization, VU University Amsterdam, 1081 HV Amsterdam, The Netherlands
Katinka M. Bijlsma-Frankema: Department of Organizational Psychology, University of Groningen, 9712 TS Groningen, The Netherlands
Laura B. Cardinal: C. T. Bauer College of Business, University of Houston, Houston, Texas 77204

Organization Science, 2014, vol. 25, issue 6, 1703-1721

Abstract: Integrating theorizing on situational strength and complementarity with control theory, we investigate the mediating processes that transmit peer control combination effects to team performance. We argue that two critical peer control mechanisms—norm strength and peer pressure—complement each other such that their joint impact on team members becomes stronger than the sum of their parts. In a multiple mediator model, we identify effort and trust as two distinct mediating processes that explain the relationship between peer control combinations and team performance. Multisource, multiwave data from 41 self-managing healthcare teams largely support our model. The pattern of mediation was more complex than we anticipated, revealing an indirect effect of peer controls on effort via trust. Together, our findings offer insight into how controls complement each other and the processes through which they do so.

Keywords: peer control; norms; peer pressure; situational strength; complementarity; team performance; self-managing teams (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (23)

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