Newsmaking and Sensemaking: Navigating Temporal Transitions Between Planned and Unexpected Events

Gerardo Patriotta () and Daniel A. Gruber ()
Additional contact information
Gerardo Patriotta: Nottingham University Business School, Jubilee Campus, Nottingham NG8 1BB, United Kingdom
Daniel A. Gruber: Medill School of Journalism, Media, Integrated Marketing Communications, Northwestern University, Evanston, Illinois 60208

Organization Science, 2015, vol. 26, issue 6, 1574-1592

Abstract: Navigating transitions between planned and unexpected events is a familiar challenge for organizations, and yet little is known about the sensemaking processes by which organizational members coordinate action to fit unexpected events within temporally defined plans and schedules. Drawing on an ethnographic study conducted at a local U.S. television station (codenamed “Local TV”), we elaborate on how workers in the news department plan their stories on a daily basis and adjust their plans when new stories break. We find that newsmaking is shaped by expectancy frameworks, which define the baseline of what is expected to occur during the news day, and typifications, which allow newsworkers to categorize incoming events based on relevance and update expectancy frameworks accordingly. Taken together, these provide newsworkers with sensemaking resources for responding regularly to unexpected events. Our study contributes to the understanding of sensemaking processes in three main areas: the effect of time-based dynamics on the control and coordination of work, the interaction of routine and mindful processes in response to unexpected events, and the structural influences of expectations and typifications on sensemaking.

Keywords: sensemaking; news; time; unexpected; expectations; typifications (search for similar items in EconPapers)
Date: 2015
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (9)

Downloads: (external link)
http://dx.doi.org/10.1287/orsc.2015.1005 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:inm:ororsc:v:26:y:2015:i:6:p:1574-1592

Access Statistics for this article

More articles in Organization Science from INFORMS Contact information at EDIRC.
Bibliographic data for series maintained by Chris Asher ().