Trajectory Dynamics in Innovation: Developing and Transforming a Mobile Money Service Across Time and Place

Eivor Oborn (), Michael Barrett (), Wanda Orlikowski () and Anna Kim ()
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Eivor Oborn: Warwick Business School, University of Warwick, Coventry CV4 7AL, United Kingdom
Michael Barrett: Cambridge Judge Business School, University of Cambridge, Cambridge CB2 1AG, United Kingdom, Stockholm School of Economics, SE-113 83 Stockholm, Sweden
Wanda Orlikowski: Sloan School of Management, Massachusetts Institute of Technology, Cambridge, Massachusetts 02142
Anna Kim: Desautels Faculty of Management, McGill University, Montreal, Quebec H3A 1G5, Canada

Organization Science, 2019, vol. 30, issue 5, 1097-1123

Abstract: This paper examines how and why innovations are reshaped as they become implemented and used in locales that are distant and distinct from those where the innovation was initially developed. Drawing on an in-depth field study of the innovation process that produced a mobile money system for Kenya, we contribute an understanding of the particular dynamics that arise when an innovation trajectory interacts with local trajectories that constitute the local conditions and practices of specific places. We identify four distinct patterns of trajectory dynamics—separation, coordination, diversification, and integration—each of which has different implications for the innovation, its implementation, and consequences on the ground. Developing a model of trajectory dynamics in innovation, we theorize the processes through which innovations are transformed over time as they interact with multiple local trajectories and the specific innovation outcomes that are generated as a result. Such theorizing reconceptualizes traditional notions of innovation diffusion by explicating how and why innovations change in multiple and unexpected ways as they move to particular places and engage with local conditions and practices.

Keywords: trajectory; innovation; digital; developing countries; financial inclusion; mobile payment; place; economic development (search for similar items in EconPapers)
Date: 2019
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Citations: View citations in EconPapers (6)

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Persistent link: https://EconPapers.repec.org/RePEc:inm:ororsc:v:30:y:2019:i:5:p:1097-1123

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