Shift Scheduling Problem in Same-Day Courier Industry

Gianpaolo Ghiani (), Emanuele Manni () and Antonella Quaranta ()
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Gianpaolo Ghiani: Dipartimento di Ingegneria dell'Innovazione, Università del Salento, 73100 Lecce, Italy
Emanuele Manni: Dipartimento di Ingegneria dell'Innovazione, Università del Salento, 73100 Lecce, Italy
Antonella Quaranta: Dipartimento di Ingegneria dell'Innovazione, Università del Salento, 73100 Lecce, Italy

Transportation Science, 2010, vol. 44, issue 1, 116-124

Abstract: This paper deals with the problem of minimizing the staffing cost of a same-day courier company subject to service-level requirements. The problem has been modeled as an integer program with nonlinear probabilistic constraints. We have devised a heuristic procedure to explore the search space efficiently through an approximated neighborhood evaluation (ANE) model, relying on the estimation (via simulation) of a reduced number of parameters. Computational results show that, compared to traditional neighborhood search procedures, the ANE approach provides significant cost reductions in a typical same-day courier setting.

Keywords: shift scheduling; courier industry; vehicle routing and dispatching (search for similar items in EconPapers)
Date: 2010
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:inm:ortrsc:v:44:y:2010:i:1:p:116-124

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