Accessible Museums for Visually Impaired: A Case Study from Istanbul

Fusun ISTANBULLU Dincer (), Hulya Ozcit (), Ibrahim Cifcİ (), Bahadir Sezer (), Onur Cuneyt Kahraman () and Simal Sahinoglu ()
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Fusun ISTANBULLU Dincer: Istanbul University, Faculty of Economics, Tourism Management Department, Istanbul, Turkey
Hulya Ozcit: Istanbul University, Faculty of Economics, Tourism Management Department, Istanbul, Turkey
Ibrahim Cifcİ: Istanbul University, Faculty of Economics, Tourism Management Department, Istanbul, Turkey
Bahadir Sezer: Trakya Univesity, School of Applied Sciences, Department of Tourism Management and Hotel Management, Trakya, Turkey
Onur Cuneyt Kahraman: Bolu Abant İzzet Baysal University, Faculty of Tourism, Tourism Management Department, Bolu, Turkey
Simal Sahinoglu: Ayvansaray University, Plato College of Higher Education, Istanbul, Turkey

Journal of Tourismology, 2019, vol. 5, issue 2, 113-126

Abstract: Freedom to travel is a fundamental human right. Thus, disabled people should be able to travel. Disabilities are divided into subcategories, whereby vision disability is one of them. In the context of museums, there are some implementations for visually disabled people. However, there is still limited empirical investigation on the expectations, satisfaction, and challenges of visually impaired travelers. Therefore, the purpose of this study is to determine the expectations, needs, and challenges of visually impaired people visiting museums. In this vein, the study draws on a qualitative research approach employing data from visually impaired individuals to understand those individuals’ perceptions, needs, and challenges. The study offers several practical implications to help museum managers enhance the experience of visually impaired visitors.

Keywords: Accessibility; Accessible museum; Visually impaired person; Museum tourism; Tourist expectations (search for similar items in EconPapers)
Date: 2019
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Persistent link: https://EconPapers.repec.org/RePEc:ist:iupjot:v:5:y:2019:i:2:p:113-126

DOI: 10.26650/jot.2019.5.2.0032

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