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From good friends to good soldiers: A psychological contract perspective

Chih-Ting Shih () and Cheng-Chen Lin ()

Asia Pacific Journal of Management, 2014, vol. 31, issue 1, 309-326

Abstract: Guanxi, personal connections and interactions beyond formal relations, is crucial within Chinese society. Adopting the psychological contract theory which posits the supervisor as a psychological contract maker, this study examines the mediating process between supervisor–subordinate guanxi and organizational citizenship behaviors (OCBs) in Taiwan. Results from a sample of 485 supervisor–subordinate dyads across various industries demonstrate that supervisor–subordinate guanxi has a unique effect on psychological contract fulfillment (PCF) in subordinates beyond leader–member exchange (LMX), facilitating felt obligation (rather than OCB role identity) for more OCBs. This study suggests that supervisors may successfully manage Chinese subordinate’s PCF by means of keeping good friendship with them while expecting them to act as good soldiers in organizations. Copyright Springer Science+Business Media New York 2014

Keywords: Guanxi; Psychological contract fulfillment (PCF); Felt obligation; Organizational citizenship behaviors (OCBs); OCB role identity (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (4)

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DOI: 10.1007/s10490-012-9333-5

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