Exploring the longitudinal effects of emotional intelligence and cultural intelligence on knowledge management processes

Ying Zhang (), Puzhen Xiong (), Wei Zhou (), Lang Sun () and Edwin T.C. Cheng ()
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Ying Zhang: Yunnan University of Finance and Economics
Puzhen Xiong: Yunnan University of Finance and Economics
Wei Zhou: Yunnan University of Finance and Economics
Lang Sun: Yunnan University of Finance and Economics
Edwin T.C. Cheng: The Hong Kong Polytechnic University

Asia Pacific Journal of Management, 2023, vol. 40, issue 4, No 9, 1555-1578

Abstract: Abstract Managing knowledge has become a new reality for multinational corporations (MNCs). Previous studies in the management field have closely examined personality traits as stable dispositional constructs over time, but they oversighted the possibilities that seemingly stable traits are likely to have different effects on outcomes in varying time waves. Combining horizontal and longitudinal surveys, this study collected two-wave datasets of 216 employees from MNCs, and built Fixed, Continuous and Interacting Models to investigate the effects of individual emotional intelligence (EI) and cultural intelligence (CI) as key traits on the processes of organizational knowledge management (KM) over time. This study discovered the fixed, continuous and interacting roles of EI and CI in KM processes at different times, and it also concluded that the traditional assumption of conceptualizing the effects of dispositional variables as fixed should be re-examined. The findings provided empirical and statistical evidence for future research as well as management suggestions for MNCs implementing KM practices.

Keywords: Emotional intelligence; Cultural intelligence; Knowledge management processes; Longitudinal effects (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s10490-022-09825-w

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