Workplace ostracism and family social support: a moderated mediation model of personal reputation

Haina Zhang (), Ziwei Yang (), Ho Kwong Kwan () and Fangjian Wu ()
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Haina Zhang: University of Aberdeen
Ziwei Yang: Henan University of Economics and Law
Ho Kwong Kwan: China Europe International Business School (CEIBS)
Fangjian Wu: China Europe International Business School (CEIBS)

Asia Pacific Journal of Management, 2023, vol. 40, issue 4, No 12, 1643-1682

Abstract: Abstract Work and family are important life domains. This study investigates the relationship between employees’ perceptions of workplace ostracism and their provision of family social support. Integrating social impact theory and self-verification theory, the study provides a novel theoretical framework for examining the influence of workplace ostracism on employees’ provision of family social support. Using a moderated mediation model, it reveals the mediating role of personal reputation and the moderating roles of job social support and perceived organizational support. The results of two three-wave surveys of married employees and their spouses in China demonstrate that the negative relationship between exposure to workplace ostracism and an employee’s provision of family social support is mediated by the employee’s personal reputation. In addition, job social support and perceived organizational support weaken the relationship between personal reputation and family social support and the mediating effect of personal reputation on the relationship between workplace ostracism and family social support. The theoretical and managerial implications of this study for human resource management are discussed.

Keywords: Workplace ostracism; Family social support; Job social support; Perceived organizational support; Personal reputation (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s10490-022-09833-w

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