Corporate Socially Responsible Initiatives and Their Effects on Consumption of Green Products

Simona Romani (), Silvia Grappi () and Richard P. Bagozzi ()
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Simona Romani: LUISS
Silvia Grappi: University of Modena and Reggio Emilia
Richard P. Bagozzi: The University of Michigan

Journal of Business Ethics, 2016, vol. 135, issue 2, No 4, 253-264

Abstract: Abstract Corporate social responsibility (CSR) research has focused often on the business returns of corporate social initiatives but less on their possible social returns. We study an actual company–consumer partnership CSR initiative promoting ecologically correct and conscious consumption of bottled mineral water. We conduct a survey on adult consumers to test the hypotheses that consumer skepticism toward the company–consumer partnership CSR initiative and the moral emotion of elevation mediate the relationship between company CSR motives perceived by consumers and consumer behavioral responses following this CSR initiative. Favorable consumer behavioral responses, in turn, relate positively to consumer support of other green products. The results provide scholars and managers with means of improving their understanding and handling of company–consumer partnership CSR initiatives.

Keywords: Corporate social responsibility; Skepticism; Moral elevation; Socially responsible consumption; Extrinsic and intrinsic motives of corporations (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (40)

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DOI: 10.1007/s10551-014-2485-0

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