Why and When can CSR toward Employees Lead to Cyberloafing? The Role of Workplace Boredom and Moral Disengagement

Marc Ohana (), Ghulam Murtaza (), Inam ul Haq (), Esraa Al-Shatti () and Zhang Chi ()
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Marc Ohana: KEDGE Business School, Centre of Excellence for Sustainability
Ghulam Murtaza: KEDGE Business School
Inam ul Haq: Léonard de Vinci Pôle Universitaire, Research Center
Esraa Al-Shatti: Universite De Reims Champagne-Ardenne
Zhang Chi: KEDGE Business School

Journal of Business Ethics, 2024, vol. 189, issue 1, No 8, 133-148

Abstract: Abstract Researchers have recently indicated that employee perceptions of their firm’s corporate social responsibility (CSR) may shape their work behaviors. However, why and when CSR perceptions lead to counterproductive work behavior, such as cyberloafing, remains unclear. In this article, we first investigate the mediating role of workplace boredom in explaining the effect of perceived CSR toward employees on cyberloafing behaviors. We further examine the moderating role of moral disengagement in this process. Overall, the results of our cross-sectional, experimental, and three-wave studies provide strong evidence for our hypothesized relationships. Our research suggests that moral disengagement weakens the effect of internal CSR on workplace boredom, such that for employees high in moral disengagement, the level of internal CSR has a weaker effect on workplace boredom.

Keywords: Perceived CSR; Moral disengagement; Workplace boredom; Cyberloafing (search for similar items in EconPapers)
Date: 2024
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DOI: 10.1007/s10551-023-05358-4

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