Orchestration of Care: Exploring the Active Role of Disabled Workers in Creation of Socio-Material Care Arrangements at Work

Neva Bojovic (), Amanda Peticca-Harris (), Angela Schill () and Johannes Kraak ()
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Neva Bojovic: Kedge Business School
Amanda Peticca-Harris: Grenoble Ecole de Management
Angela Schill: Utah Valley University
Johannes Kraak: Kedge Business School

Journal of Business Ethics, 2025, vol. 201, issue 4, No 6, 895-913

Abstract: Abstract This study explores how disabled workers orchestrate care in their workplaces. Disability researchers have suggested that pronounced forms of caring may have negative consequences for disabled people, inciting increased feelings of dependency and disempowerment, positioning them as passive recipients of care. Drawing on the ethics of care and based on our inductive analysis of experiences of workers with hearing impairment in the UK, we explore how disabled workers take an active role in orchestrating care at the workplace through practices of coaching and resourcing. We define orchestration of care as the creation of socio-material arrangements that fosters the collective care of and for disabled workers, highlighting their active role in cultivating such arrangements with attentiveness, responsibility, competence, and responsiveness.

Keywords: Ethics of care; Disabled workers; Hearing impairment; Care orchestration practices; Qualitative (search for similar items in EconPapers)
Date: 2025
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DOI: 10.1007/s10551-025-05963-5

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