The Role of Strategic Conversations with Stakeholders in the Formation of Corporate Social Responsibility Strategy

Morgan Miles (), Linda Munilla and Jenny Darroch

Journal of Business Ethics, 2006, vol. 69, issue 2, 195-205

Abstract: This paper explores the role of strategic conversations in corporate social responsibility (CSR) strategy formation. The authors suggest that explicitly engaging stakeholders in the CSR strategy-making process, through the mechanism of strategic conversations, will minimize future stakeholder concerns and enhance CSR strategy making. In addition, suggestions for future research are offered to enable a better understanding of effective strategic conversation processes in CSR strategy making and the resulting performance outcomes. Copyright Springer Science+Business Media, Inc. 2006

Keywords: boundary spanning employees; corporate social responsibility strategy; stakeholders; strategic conversations (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (42)

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DOI: 10.1007/s10551-006-9085-6

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