The trust “builders” in the technology transfer relationships: an Italian science park experience

Elena Giaretta ()

The Journal of Technology Transfer, 2014, vol. 39, issue 5, 675-687

Abstract: This study proposes and assesses the effectiveness of a solution for disseminating trust in the technology transfer services. Focusing on the original experience of a science park located in Northern Italy, we propose a model focused on interface figures capable of conducting a direct dialogue with an enterprise and gaining its trust thanks to their reputation of reliability and expertise, the informal-personalised nature of the contact and their geographic, social, cultural and professional proximity. These factors stem from the features of this particular “boundary spanner” who identifies in the case-study with retired business owners/managers. This solution has proven to be particularly effective for small and medium-sized enterprises that typically show a preference for local and informal contacts within the networks and the need to refer to guide-figures when interacting with external knowledge sources because often they are not used to such scenarios. Copyright Springer Science+Business Media New York 2014

Keywords: Technology transfer; Relational barriers; Trust; Boundary spanner; Small and medium-sized enterprises; Wisdom; Mentoring; J24; L14; L26; O32; O33 (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

Downloads: (external link)
http://hdl.handle.net/10.1007/s10961-013-9313-z (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kap:jtecht:v:39:y:2014:i:5:p:675-687

Ordering information: This journal article can be ordered from
http://www.springer. ... nt/journal/10961/PS2

DOI: 10.1007/s10961-013-9313-z

Access Statistics for this article

The Journal of Technology Transfer is currently edited by Albert N. Link, Donald S. Siegel, Barry Bozeman and Simon Mosey

More articles in The Journal of Technology Transfer from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().