Process quality management and technological innovation revisited: a contingency perspective from an emerging market

Jie Wu (), Zefu Wu () and Kathryn Rudie Harrigan ()
Additional contact information
Jie Wu: University of Macau
Zefu Wu: City University of Macau
Kathryn Rudie Harrigan: Columbia University

The Journal of Technology Transfer, 2019, vol. 44, issue 6, No 10, 1890 pages

Abstract: Abstract Following the efficiency logic that argues process quality management provides an important basis for firms’ internal controls over their innovation activities, this study which is set within emerging markets extends the literature by shedding light upon an interesting phenomenon: employing process quality management reduces purchasing risk for potential customers by conveying valuable information regarding the firms who employ it (a symbolic logic argument). Emerging market firms who must accomplish accelerated learning internally while overcoming the external information asymmetry typically associated with domestically-based technological innovations have found a way to enhance originality and while also maintaining efficiency by successfully managing process quality subjective to local institutional quality.

Keywords: Process quality management; Explorative innovation; Exploitative innovation; Institutional quality; Emerging markets (search for similar items in EconPapers)
JEL-codes: O32 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://link.springer.com/10.1007/s10961-018-9710-4 Abstract (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:kap:jtecht:v:44:y:2019:i:6:d:10.1007_s10961-018-9710-4

Ordering information: This journal article can be ordered from
http://www.springer. ... nt/journal/10961/PS2

DOI: 10.1007/s10961-018-9710-4

Access Statistics for this article

The Journal of Technology Transfer is currently edited by Albert N. Link, Donald S. Siegel, Barry Bozeman and Simon Mosey

More articles in The Journal of Technology Transfer from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().