The demand for and the supply of distribution services: A basis for the analysis of customer satisfaction in retailing
Roger Betancourt (),
Monica Cortiñas (),
Margarita Elorz () and
Jose Mugica ()
Quantitative Marketing and Economics (QME), 2007, vol. 5, issue 3, 293-312
Keywords: Retailing; Customer satisfaction; Distribution services; Supermarkets; M3; L8; M31; L81 (search for similar items in EconPapers)
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