The Problem of Professional Burnout among Workers of Social and Pedagogical Sphere in the Conditions of Implementation of Information and Communication Strategy of Education

Olesia Koropetska, Iryna Melnyk, Svitlana Khliestova, Liliia Kononenko, Nataliia Zlatopolska and Valentyna Nykolaieva
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Olesia Koropetska: Candidate of Psychological Sciences, Associate Professor, Associate Professor of the Department of Developmental Psychology, Vasyl Stefanyk Precarpathian National University
Iryna Melnyk: Doctor of Philosophy, Senior Lecturer, Department of Psychology, Vinnytsya State Pedagogical University
Svitlana Khliestova: Candidate of Science in Pedagogy, Associate Professor, Associate Professor of the Department of Medical Biology, National Pirogov Memorial Medical University Vinnytsуa
Liliia Kononenko: Candidate of Pedagogical Sciences (PhD), Associate Professor, the Department of Social Work, Rehabilitation and Post-War Adaptation, Poltava V.G. Korolenko National Pedagogical University
Nataliia Zlatopolska: Assistant of the Department of Social Work, Rehabilitation and Post-War Adaptation, Poltava V.G.Korolenko National Pedagogical University, Senior Teacher of the Department of Social Work & Special Education, Poltava Institute of Economics and Law Higher Education Institution «Open International University of Development People «Ukraine»
Valentyna Nykolaieva: Doctor of Public Administration, Associate Professor of the Department of Social Work, State Institution «Luhansk Taras Shevchenko National University»

Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, 2024, vol. 16, issue 1, 138-155

Abstract: The article presents a theoretical analysis of the problem of professional burnout among social workers in the postmodern society. The concept of the “emotional burnout†and the “professional burnout†is generalized as a common state of exhaustion in the physical and mental sense, which is caused by intense and steady stress. It is noted that burnout syndrome manifests itself in a depressed state, accompanied by feelings of fatigue and devastation, feeling of futility of his professional activity, rejection of activity both professional and domestic. To achieve the goal, a general scientific method of theoretical analysis of philosophical, sociological, psychological and pedagogical scientific literature was used in the study. To achieve the goal, the study used the general scientific method of theoretical analysis of philosophical, sociological, psychological and pedagogical scientific literature. The realities and prospects of implementation of strategic objectives of the Communication Strategy of the Ministry of Education and Science for 2023-2030 (On approval of the Communication Strategy of the Ministry of Education and Science of Ukraine for 2023-2030, 2022) were substantiated, which should undoubtedly correlate with the effectiveness of the work of a socio-pedagogical worker, to prevent the strengthening of the trend of professional burnout, in particular: the formation and implementation of public policy to ensure decent working conditions of the specialist of socio-pedagogical sphere to ensure the sustainable functioning of the areas of education and social work during wartime; implementation of updated digital educational environment; development of digital competencies to ensure stable communication in the context of socio-pedagogical interaction. In the context of the theoretical study of professional burnout among social workers, causing a syndrome of professional burnout. It is expressed in a reduction to a minimum of self-control, rejection of oneself as a professional, dysfunctional dynamics of the workplace, extreme activity, degradation in social and personal communication, feeling of loneliness both at work and outside of it. The analysis of methods of professional burnout is presented and the diagnosis of professional burnout among social workers is considered: the methodology of Agapova (2004) (based on the diagnosis of emotional burnout level according to Boyko) (enables systemic and detail analysis of the degree of severity of twelve symptoms of burnout syndrome, taking into account the components that they relate to); the methodology “Psychological burnout†in the work of the system “human – human†(developed by Vodopyanova, Starchenkova, 2008). Guided by the development of K. Maslach and S. Jackson, it allows to investigate the main components of a psychological burnout syndrome, such as: exhaustion emotionally, loss of personality, leveling of professional abilities.

Keywords: Burnout syndrome; social and pedagogical worker; mental exertion; stress; information and communication strategies for education (search for similar items in EconPapers)
JEL-codes: I2 (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:lum:rev1rl:v:16:y:2024:i:1:p:138-155

DOI: 10.18662/rrem/16.1/815

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