Evaluation of Charitable Organization Staff within the Framework of Career Advancement

Valentyna Litynska (), Olha Soroka (), Svitlana Kalaur (), Liudmila Romanovska (), Tetiana Kravchyna () and Maryna Voloshenko ()
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Valentyna Litynska: PhD in Economics, Associate Professor of Marketing Department, Faculty of Economics and Management, Khmelnitsky National University, Khmelnitsky, Ukraine
Olha Soroka: Doctor of Pedagogical Sciences, Professor, Head of Department of Social Work and Management of Socio-Cultural Activities, Ternopil Volodymyr Hnatiuk National Pedagogical University, Ternopil, Ukraine
Svitlana Kalaur: Doctor of Pedagogical Sciences, Professor, Department of Social Work and Management of Socio-Cultural Activities, Director of the Postgraduate Education Centre, Ternopil Volodymyr Hnatiuk National Pedagogical University, Ternopil, Ukraine
Liudmila Romanovska: Doctor of Pedagogical Sciences, professor of Social Work and Pedagogics Department, Humanities Faculty, Khmelnitsky National University, Khmelnitsky, Ukraine
Tetiana Kravchyna: PhD in Psychology, Associate Professor, Department of Foreign Languages, International Relations and Law Faculty, Khmelnitsky National University, Khmelnitsky, Ukraine
Maryna Voloshenko: Doctor of Pedagogical Sciences, Associate Professor, Professor of the Department of Psychology and Social Work, Odesa Polytechnic National University, Odessa, Ukraine

Revista romaneasca pentru educatie multidimensionala - Journal for Multidimensional Education, 2025, vol. 17, issue 2, 500-523

Abstract: Effective employee evaluation is a key element of human resources management, especially in charitable organizations, where career development depends not only on professional competencies, but also on personal qualities, motivation and compliance with the mission of the organization. The study aims to develop a comprehensive practical methodology for assessing the effectiveness and potential of employees of non-profit structures with an emphasis on multidimensionality. The research combines theoretical analysis with empirical data collected from 264 Caritas Ukraine employees using a mixed approach: questionnaires, interviews, 360° feedback method, cluster analysis. The article analyzes the main approaches to personnel evaluation in charitable organizations, in particular, classical, competency-based, value-motivational, project- oriented, socio-psychological and adaptive. Key evaluation criteria are identified, including project effectiveness, financial resource mobilization, communication skills, leadership qualities, ability for self-development and level of social interaction. The study substantiates the feasibility of using a cluster method of personnel assessment, which enabled the formation of employee groups by competency and career levels and led to the development of a classification system that identifies leaders, experts, stable performers, newcomers and those requiring additional development. A phased assessment process is proposed, which includes goal setting, criteria selection, assessment implementation, feedback, career planning and ongoing monitoring. The results demonstrate that implementing the proposed system enhances charitable organizations’ efficiency, supports career planning, boosts motivation and growth, and ensures mission-aligned use of human resources. The study offers recommendations for implementing comprehensive, multidimensional strategies aimed at enhancing personnel development within the charitable sector.

Keywords: professional competencies; personnel assessment; career development; methods; criteria; cluster method. (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:lum:rev1rl:v:17:y:2025:i:2:p:500-523

DOI: 10.18662/rrem/17.2/993

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