 FACILITY MANAGEMENT – METHOD OF EFFECTIVE DIRECTION IN ORGANIZATIONGregova Elena ()
Annals of marketing-mba, 2017, vol. 3 Abstract: According to the general definition, sustainable development is a such development that preserves possibility to meet basic living needs to the present and future generations while preserving the natural functions of the ecosystem. Potential threats of primary resources depletion and environmental requirements from countries and the EU have forced all sectors of the economy to use more efficient technologies. Facility management, a management of processes support, is one of the major management activities that practically everyday affects the lives of a large proportion of the population in today's economies. It is a relatively young division with high potential, which has evolved differently in different European countries in view of the various historical and cultural backgrounds. At the same time, within the framework of European integration, there was a need to create a clear definition of facility management and to clarify the links of the main support processes. Based on this need, the European Standard EN 15221 has been developed to provide guidance on how to improve and measure the quality of facility management services. Keywords: facility management; support activities; service level agreement; key perfomance indicators. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:mmb:journl:articl_v3_5_17 Access Statistics for this article More articles in Annals of marketing-mba from Department of Marketing, Marketing MBA (RSconsult) Contact information at EDIRC. |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.