Behavioural nudges increase COVID-19 vaccinations

Hengchen Dai, Silvia Saccardo, Maria A. Han, Lily Roh, Naveen Raja, Sitaram Vangala, Hardikkumar Modi, Shital Pandya, Michael Sloyan and Daniel M. Croymans ()
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Hengchen Dai: University of California, Los Angeles
Silvia Saccardo: Carnegie Mellon University
Maria A. Han: University of California, Los Angeles
Lily Roh: University of California, Los Angeles
Naveen Raja: University of California, Los Angeles
Sitaram Vangala: University of California, Los Angeles
Hardikkumar Modi: University of California, Los Angeles
Shital Pandya: University of California, Los Angeles
Michael Sloyan: UCLA Health System
Daniel M. Croymans: University of California, Los Angeles

Nature, 2021, vol. 597, issue 7876, 404-409

Abstract: Abstract Enhancing vaccine uptake is a critical public health challenge1. Overcoming vaccine hesitancy2,3 and failure to follow through on vaccination intentions3 requires effective communication strategies3,4. Here we present two sequential randomized controlled trials to test the effect of behavioural interventions on the uptake of COVID-19 vaccines. We designed text-based reminders that make vaccination salient and easy, and delivered them to participants drawn from a healthcare system one day (first randomized controlled trial) (n = 93,354 participants; clinicaltrials number NCT04800965) and eight days (second randomized controlled trial) (n = 67,092 individuals; clinicaltrials number NCT04801524) after they received a notification of vaccine eligibility. The first reminder boosted appointment and vaccination rates within the healthcare system by 6.07 (84%) and 3.57 (26%) percentage points, respectively; the second reminder increased those outcomes by 1.65 and 1.06 percentage points, respectively. The first reminder had a greater effect when it was designed to make participants feel ownership of the vaccine dose. However, we found no evidence that combining the first reminder with a video-based information intervention designed to address vaccine hesitancy heightened its effect. We performed online studies (n = 3,181 participants) to examine vaccination intentions, which revealed patterns that diverged from those of the first randomized controlled trial; this underscores the importance of pilot-testing interventions in the field. Our findings inform the design of behavioural nudges for promoting health decisions5, and highlight the value of making vaccination easy and inducing feelings of ownership over vaccines.

Date: 2021
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DOI: 10.1038/s41586-021-03843-2

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