A balanced set of indicators for management of a regional utilities system

A.A. Lukyanets (luka@tomsk.gov.ru), A.G. Chernov (chernov_artem@mail.ru) and V.G. Rotar (rvg@tpu.ru )

Journal "Region: Economics and Sociology", 2010, vol. 4

Abstract: The study describes the basic principles and advantages of applying the balanced scorecard to public utilities management. Major indicators and a plan of introducing such management system are identified.

Keywords: public utilities; a set of balanced indicators; management; strategic maps; indicators; responsibility; introducing plan (search for similar items in EconPapers)
Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:nos:regioe:2010-4_15

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