Behavioral Operations Management

Christoph Loch () and Yaozhong Wu

Foundations and Trends(R) in Technology, Information and Operations Management, 2007, vol. 1, issue 3, 121-232

Abstract: Behavioral Operations Management investigates new developments around behavioral components - "people issues" - in operations management (OM). While these "people issues" are not new, OM has not dealt with them in a serious or consistent manner until the last 10 years or so. What is new is the emergence of a set of methods and structured areas of study that allow researchers to study these issues within the OM paradigm. The authors provide a definition of Behavioral OM and survey a number of relevant behavioral issues and their applications to the existing OM research. Finally, the authors propose that culture studies in OM may represent a promising direction of future behavioral OM research.

Date: 2007
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Persistent link: https://EconPapers.repec.org/RePEc:now:fnttom:0200000009

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