 Replacing old routines: how Ericsson software developers and managers learned to become agileLars Lindkvist, Marie Bengtsson, Dan-Magnus Svensson and Linnéa Wahlstedt Industrial and Corporate Change, 2017, vol. 26, issue 4, 571-591 Abstract: In our account of the successful transformation of a software development unit at Ericsson, we show how a combination of trial-and-error learning processes, operating at the management and employee levels, can bring about routine change. In developing this explanation, we refer to the off-line/online search dichotomy as a basic way of distinguishing between how routines are tried out at management and employee levels. Furthermore, we suggest a way in which the performative view of routines can be linked to the teleological and life cycle modes of change at the level of management and employees, respectively. As a result, we arrive at a view of routines as both “inherently changeable” and directional and suggest how the combined use of managerial- and employee-level processes makes it possible to gain the benefits associated with each of them, while at the same time mitigating the effects of their shortcomings. JEL-codes: M15 O32 (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:oup:indcch:v:26:y:2017:i:4:p:571-591. Ordering information: This journal article can be ordered from Access Statistics for this article Industrial and Corporate Change is currently edited by Josef Chytry More articles in Industrial and Corporate Change from Oxford University Press and the Associazione ICC Oxford University Press, Great Clarendon Street, Oxford OX2 6DP, UK. |
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