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Does Attitude toward the Ad Endure? The Moderating Effects of Attention and Delay

Amitava Chattopadhyay and Prakash Nedungadi

Journal of Consumer Research, 1992, vol. 19, issue 1, 26-33

Abstract: Do the effects of attitude toward the ad on consumer decisions endure beyond the scenarios that characterize previous research? In examining this question, the authors focus on the persistence of ad-attitude effects as a function of the level of attention at encoding and the delay between ad exposure and response. The results of an experiment designed to test their hypotheses suggest that ad-attitude effects do not persist in a number of instances. Over time, as memory for an ad fades, its effects on ad attitude dissipate. As a result, the ad-attitude effects on brand attitude that are reported in past research disappear after a delay. In fact, in certain situations likable ads are shown to have a detrimental impact on brand attitude. For instance, when it receives little attention, a highly affective ad (compared with a more neutral ad) may focus attention away from the brand claims and lead to a lower brand attitude after a delay. Copyright 1992 by the University of Chicago.

Date: 1992
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Citations: View citations in EconPapers (8)

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