The Effect of Temporal Frame on Information Considered in New Product Evaluation: The Role of Uncertainty

Susan Jung Grant and Alice M. Tybout

Journal of Consumer Research, 2008, vol. 34, issue 6, 897-913

Abstract: Three experiments explore how presenting a new product launch as occurring in the future versus the past affects the information used to evaluate the product. When a launch is described as a future event, marketplace conditions and characteristics of the sponsoring company receive consideration, and both types of information influence evaluations. However, with a past launch, only sponsor information receives consideration and guides evaluations (experiments 1 and 2). This temporal frame effect is attenuated when certainty is primed, implying that the uncertainty associated with the future versus the past motivates more comprehensive use of available information in the future (experiment 3). (c) 2008 by JOURNAL OF CONSUMER RESEARCH, Inc..

Date: 2008
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